Ottawa's new online registration system for swim lessons faces first test tonight

The city of Ottawa's new online registration platform will face its first test this evening, as registration opens for swimming lessons and other aquatic activities this winter.
Parents and elected officials have complained for several years about problems with the old system while trying to register for swimming classes. In August, the portal crashed shortly after registration opened for fall aquatics classes.
A new system has been in the works at Ottawa City Hall for months, and launched recently ahead of the registration for the Winter 2023 recreation and cultural programming and activities.
The city says its new registration platform, Register Ottawa, "is a modern client experience" that allows you to search and filter by activity, time and day, age group, and location.
"You can search and browse all the program and activity offerings and enroll on registration night on the same site," the city says.
Registration for all aquatic activities offered by the city of Ottawa opens at 9 p.m. on Monday, while you will be able to sign up for all other programs and activities starting Wednesday at 9 p.m.
The city warns spaces in swimming lessons will be "snapped up quickly."
The Winter 2023 program has a wide variety of programs, including:
- Learn to swim, power swim and aquatic certifications
- Learn to skate
- Sports and fitness, such as soccer, cross-country skiing and martial arts
- Playgrounds, dog obedience, dinosaur discovery
- Instructional creative and performing arts, such as painting, music and dance
- Virtual programming for real-time online activities
Here is what you need to know about the new registration system
What is it?
Register Ottawa is the city of Ottawa's new registration platform. It allows you to search and filter by activity, time and day, age group, and location.
Visit register.ottawa.ca.
The city says the new platform is compatible with mobile devices and tablets.
Create an account
The city of Ottawa says you will need to create a new account unless you have an active membership (fitness, swimming, sport) or are an Ottawa Hand in Hand recipient.
Parents and guardians are urged to create an account in advance of registration night.
"Fill in the form with your information and add any other family members on the account," the city said in a media release.
"Saving your credit card information in advance will save you valuable time in checking out your preferred program offering."
Bookmark multiple offerings
The city of Ottawa recommends creating a wish list for easy retrieval during registration.
"When preparing for registration day, it’s a good idea to browse and bookmark one or more of your activities," the city said.
"In fact, for high-demand programs, like swimming, bookmark a few offerings of the same program. That way, if your first choice is fully registered, you can quickly get to your second or third choices. You might find the same activity available at a different time or location, or chose a different type of activity to try."
CHANGES TO SWIM CITY PROGRAM
The city of Ottawa is also launching a new swimming lessons program in January.
With the Canadian Red Cross phasing out swimming lessons as part of their water safety services, the city designed its own program.
The Swim City program includes four streams.
Swim Tots (under 3 years) contains three levels
- Little Dippers 1, Little Splashers 2, Little Jumpers 3
Swim Creatures (3-5 years) contains five levels
- Mikinàk/Turtle 1, Omagakì/Frog 2, Màng/Loon 3, Nigig/Otter 4, Amik/Beaver 5
Swim Colours (6-14 years) contains 10 levels
- Yellow 1, Coral 2, Red 3, Magenta 4, Purple 5, Navy 6, Aqua 7, Seafoam 8, Green 9, Lime 10
Adult/youth swim courses contain three levels
Sw'imtroduction 1, Sw'immersion 2, Sw'improvement 3
CTVNews.ca Top Stories
Trudeau to present health-care offer to premiers in long-awaited meeting for new deal
Canada's health care system is not working as well as it should and that has to change, Prime Minister Justin Trudeau said Tuesday as he prepared to meet the premiers to work on a new health-care funding deal.

Canadians now expect to need $1.7M in order to retire: BMO survey
Canadians now believe they need $1.7 million in savings in order to retire, a 20 per cent increase from 2020, according to a new BMO survey. The eye-watering figure is the largest sum since BMO first started surveying Canadians about their retirement expectations 13 years ago.
Quake deaths pass 5,000 as Turkiye, Syria seek survivors
Search teams and emergency aid from around the world poured into Turkiye and Syria on Tuesday as rescuers working in freezing temperatures dug, sometimes with their bare hands, through the remains of buildings flattened by a magnitude 7.8 earthquake. The death toll soared above 5,000 and was still expected to rise.
Why wasn't the suspected Chinese spy balloon shot down over Canada?
Critics say the U.S. and Canada had ample time to shoot down a suspected Chinese spy balloon as it drifted across North America. The alleged surveillance device initially approached North America near Alaska's Aleutian Islands on Jan 28. According to officials, it crossed into Canadian airspace on Jan. 30, travelling above the Northwest Territories, Alberta and Saskatchewan before re-entering the U.S. on Jan 31.
U.K. police officer, exposed as serial rapist, jailed for life
A former London police officer was sentenced Tuesday to life in prison with a minimum term of 30 years for raping and sexually assaulting a dozen women over a 17-year period.
Thieves cut huge hole in Ottawa restaurant wall to get at jewelry store next door
An Ottawa restaurateur says he was shocked to find his restaurant broken into and even more surprised to discover a giant hole in the wall that led to the neighbouring jewelry store.
Nova Scotia man finds possible historic Killick anchor on beach
John Benoit of West Jeddore, N.S., says he has been beachcombing for over 50 years, but his most recent discovery -- a Killick anchor -- is by far his most memorable.
Quebec minister 'surprised' asylum seekers given free bus tickets from New York City
Quebec's immigration minister says she was 'surprised' to learn the City of New York is helping to provide free bus tickets to migrants heading north to claim asylum in Canada.
China says will 'safeguard interests' over balloon shootdown
China said Tuesday it will 'resolutely safeguard its legitimate rights and interests' over the shooting down of a suspected Chinese spy balloon by the United States, as relations between the two countries deteriorate further. The balloon prompted U.S. Secretary of State Antony Blinken to cancel a highly-anticipated visit to Beijing this week that had offered slight hopes for an improvement in relations.