List of emergency reception centres and affected city services in Ottawa
List of emergency reception centres and affected city services in Ottawa
The city of Ottawa will have several emergency reception centres open from 10 a.m. to 10 p.m. for residents affected by the storm.
Different sites will offer different services.
According to the city, the following facilities offer power for charging devices, showers, washrooms, food and Red Cross:
- CARDELREC Recreation Complex Goulbourn, at 1500 Shea Rd. (Wifi available)
- St-Laurent Complex at 525 Côté Street
- Howard Darwin Centennial Arena, at 1765 Merivale Rd. (Wifi available)
- Hunt Club-Riverside Park Community Centre, at 3320 Paul Anka Dr. (Wifi available)
The following facilities offer power for charging devices, showers, and washrooms:
- Plant Recreation Centre, at 930 Somerset St. W. (Wifi available)
- Richmond Arena, at 6095 Perth St. (Wifi available)
- François Dupuis Recreation Centre, at 2263 Portobello Boulevard (Wifi available)
- J.A. Dulude Arena, at 941 Clyde Ave. (Wifi available)
- Bernard-Grandmaître Arena, at 309 McArthur Rd. (Wifi available)
- Navan Memorial Centre, at 1295 Colonial Rd.
- Walter Baker Sports Centre, at 100 Malvern Dr. (Wifi available)
- W. Erskine Johnston Arena, at 3832 Carp Rd.
- R.J. Kennedy Arena at 1115 Dunning Road
- Sawmill Creek Pool & Community Centre at 3380 D’Aoust Avenue
- Pinecrest Recreation Complex at 2250 Torquay Avenue
The following facility offers power for charging devices and washrooms:
- Carleton Heights Community Centre, at 1665 Apeldoorn Ave (Wifi available)
- Greely Community Centre - 1448 Meadow Drive
- Kenmore Community Centre, at 3242 York’s Corners Rd. (Wifi available)
- Ben Franklin Place, at 101 Centrepointe Dr. (Wifi available)
- Westcliffe Community Centre, 681 Seyton Drive
The city also has several sites to support residents on well water who have lost access to drinking water. Bottled water is available at the following locations along with access to potable water to fill containers:
- Greely Community Centre, at 1448 Meadow Dr.
- Howard Darwin Centennial Arena, at 1765 Merivale Rd.
- Navan Memorial Centre, at 1295 Colonial Rd.
- Orléans Library at 1705 Orléans Blvd. (fill containers only)
- Osgoode Community Centre at 5662 Osgoode Main St. (fill containers only)
- Richmond Arena, at 6095 Perth St.
- W. Erskine Johnston Arena, at 3832 Carp Rd.
CITY SERVICES
Elections Office
The Elections Office, located at 1221 Cyrville Rd., will be open for nominations and registrations by appointment only. Email elections@ottawa.ca or call 613-580-2660 (TTY: 613-580-2401).
Employment and Social Services
The Employment and Social Services office, located at 100 Constellation Dr., will be closed until at least May 27.
Client Service Centres
Client Service Centres are operational as per usual from 8:30 a.m. - 4:30 p.m. Further information on services can be found on ottawa.ca/csc.
The Provincial Offences courthouse and service centre inside of Mary Pitt Centre, located at 100 Constellation Drive will remain closed until further notice.
The Spay/Neuter Clinic will re-open on Monday, May 30.
Ottawa Archives
All City of Ottawa Archives buildings reopened to the public by appointment on Friday, May 27. Call 613-580-2857, or email archives@ottawa.ca.
Ottawa Public Health
The Ottawa Public Health COVID-19 information line is open.
The Merivale dental clinics will remain closed.
The following vaccination hubs and community clinics are closed on May 28:
- Emerald Plaza Library
- Jules Morin Field House
Ottawa Public Library
The following branches will remain closed until further notice:
- Centennial
- Emerald Plaza
- Rockliffe Park
Parks and recreation programming
Facilities will reopen as resources allow. Please check ottawa.ca or call your facility to verify if your reservation or program is operating.
- Note: facilities hosting Provincial Election advanced polls and respite centers will continue to offer these services.
Some park structures and play areas are temporarily closed for safety purposes due to storm damage. Visit ottawa.ca for an up-to-date list of closed play areas. Please check field conditions before use.
3-1-1
The city’s 3-1-1 call centre is experiencing very high call volume. Ottawa residents are asked to remain patient as workers respond to calls on a priority basis. Please only call 3-1-1 for urgent issues that are a threat to public safety.
Note that By-law and Regulatory Services is not responding to noise complaints for generators supporting properties without power for the remainder of the emergency storm response.
Shuttle services
Free shuttle services are available to residents in areas without power. The shuttle runs hourly and will transport residents to a nearby Emergency Reception Centre, with stops at:
- 1130 Meadowlands Dr.
- 76 Inverness Park
- 1343 Meadowlands Dr.
- Howard Darwin Centennial Arena at 1765 Merivale Rd.
CTVNews.ca Top Stories
BREAKING | AFN rejects resolution calling for Chief Archibald's suspension
An emergency resolution before the Assembly of First Nations annual meeting to reaffirm the suspension of National Chief RoseAnne Archibald has failed in Vancouver.

Two young ER doctors quit Montreal jobs, blaming Quebec's broken health-care system and Bill 96
Two young emergency room doctors, raised and trained in Montreal, are leaving their jobs after only two years to move back to Toronto – and they say the Quebec health-care model and Bill 96 are to blame.
Tamara Lich breached conditions by appearing with fellow convoy leader: Crown
The Crown is seeking to revoke bail for Tamara Lich, a leader of the 'Freedom Convoy,' after she appeared alongside a fellow organizer in an alleged breach of her conditions.
Parade shooting suspect charged with 7 counts of murder
The man charged Tuesday with seven counts of murder for opening fire at an Independence Day parade in suburban Chicago legally bought five weapons, including two high-powered rifles, despite authorities being called to his home twice in 2019 for threats of violence and suicide, police said.
Bank of Canada's rapid rate hikes likely to cause a recession, study finds
The Bank of Canada's strategy of rapidly increasing its key interest rate in an effort to tackle skyrocketing inflation will likely trigger a recession, says a new study released Tuesday from the Canadian Centre for Policy Alternatives.
Revised CAF dress code allows for face tattoos, long hair and beards
The Canadian Armed Forces (CAF) has released further details about what will and won’t be allowed under its revised dress code expected to be enforced starting this fall.
Canada is the first country to ratify Finland and Sweden's accession to join NATO
Canada became the first country to ratify Finland and Sweden's accession protocols to join the North Atlantic Treaty Organization (NATO), Prime Minister Justin Trudeau announced Tuesday.
Grab a seat: Passport lineups prompt Canada to urgently procure hundreds of chairs
As passport processing delays and long lineups persist at Service Canada offices, the federal government is looking to buy 801 chairs for people standing in line by the end of this week.
Cancelled flights have northern Ont. hospital risking ER closure
With doctor shortages causing emergency rooms around the country to shut down, a northern Ontario hospital is scrambling to stave off the same fate.