Concerns about Plexiglas prompt inspections at some Loblaws locations in Ottawa
Inspections are underway at more than one Loblaws location in Ottawa after complaints were filed about tall Plexiglas barriers.
Loblaws says the Plexiglas barriers have been installed as part of its anti-theft measures.
"If somebody wants to steal something from a grocery store, they're going to steal it anyway," said shopper Gilles Lacasse. "I think it's a waste of money. They don't look nice. Almost like telling you not to go in there."
Some shoppers have safety concerns with the configuration of the barriers including the height and width—often spanning for a long stretch before any gaps by the entrance and exit.
In a statement to CTV News Ottawa, Loblaw writes that "using Plexiglas partitions is a proven, industry-wide way to prevent theft and keep a convenient, welcoming customer experience." The statement adds that the barriers are "fully compliant with all safety and regulatory plans.”
The Retail Council of Canada echoed concerns around rising theft.
“Retail theft has increased across all categories including food, apparel and footwear merchandise. Escalating inflation and a growing re-sale market for stolen goods are some of the contributors. But there is also an alarming trend of repeat offenders and people using violence to commit their crimes, along with an increase in organized retail crime groups," it said in a statement. "Theft is often thought of as a victimless crime, but it’s not. It costs Canadian retailers billions of dollars a year - costs that are borne by all consumers when they go shopping. In addition to being frustrated by financial losses, business owners are concerned for the safety of their customers and employees.”
Ottawa Fire Services confirms it is inspecting more than one location in the city.
"In this situation we would be assessing whether access to exits are being obstructed. And that is probably the main concern here," said Jeff Herlihey, assistant division chief with Ottawa Fire Service's prevention division.
“If a violation is found, with the requirements under the fire code, then we will address the deficiencies with the owner themselves. So, typically that's through an inspection order.”
Shopper Louis Doyle adds “it's definitely a barrier.”
"All in all, I think it's maybe justified and it's not a problem as far as I'm concerned. For me, personally, at least,” Doyle said.
Another shopper, Alex Richer adds that though there might be a reason for it, “it might not be all that necessary.”
"It's a shame in this day and age that that has to be there," said Heather Sawyer. "You know, that we prefer the way we used to be."
CTVNews.ca Top Stories
Serial sexual offender linked to unsolved 1970s homicides of four Calgary girls, women
An investigation into unsolved historical homicides from the 1970s has linked the deaths of two girls and two young women in and around Calgary to a now-deceased serial offender.
Woman with liver failure rejected for a transplant after medical review highlights alcohol use
For nearly three months, Amanda Huska has been in an Ontario hospital, part of it on life support, because of severe liver failure. Her history of alcohol use is getting in the way of her only potential treatment: a liver transplant.
Video appears to show Sean 'Diddy' Combs beating singer Cassie in hotel hallway in 2016
Security video aired by CNN appears to show Sean 'Diddy' Combs physically assaulting singer Cassie in a Los Angeles hotel hallway in 2016.
Scottie Scheffler isn't the first pro golfer to be arrested during a tournament
Scottie Scheffler's arrest hours before his second-round tee time at the PGA Championship in Louisville, Kentucky, will go down as one of the most shocking in professional golf history. It certainly wasn't the first, though.
B.C. man 'attacked suddenly' by adult grizzly near Alberta border: RCMP
A B.C. man is recovering from multiple injuries after he was "attacked suddenly" by an adult grizzly bear near Elkford Thursday afternoon.
Anglers reel in 3.5-metre-long tiger shark off coast of Florida: 'She found my bait'
A group of fishers said it took roughly 20 minutes to reel in this 3.5-metre-long tiger shark off the coast of Florida.
Australia's richest woman seeks removal of her portrait from exhibition
Art is subjective. And while many artists long to share their work with the world, there's no guarantee that the audience will understand it, or even like it.
Canadian convicted of attacking Nancy Pelosi's husband with a hammer sentenced to 30 years
The man convicted of attempting to kidnap then-U.S. House Speaker Nancy Pelosi and attacking her husband with a hammer was sentenced Friday to 30 years in prison.
Israeli military finds bodies of 3 Gaza hostages killed at music festival
Israeli military says its troops in Gaza found the bodies of three Israeli hostages taken by Hamas during its Oct. 7 attack, including German-Israeli Shani Louk.