"For the furnace, our blower motor went. And the thermostat, when they came to replace the blower motor, was also diagnosed as also having been fried," Larocque tells CTV News.
At the time, the outage was labelled an act of god, but now Hydro One, the service provider for the town of Arnprior, is offering $1,000 to those residents affected as compensation.
Larocque says he had the repairs made, and sent the invoice to Hydro One as proof.
But Larocque still hasn't been compensated. The catch - homeowners were told to file their damages through their insurance providers.
"I didn't want to do that and risk my insurance premiums go up when I've been in the home less than 30 days at this point," he says.
"So I didn't want to claim something just so soon. But on the flip side I didn't necessarily think I'd be phased out or not considered."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
"It stated that this was a "good will gesture" and that doesn't sit well with me," said Larocque.
"If you're going to do that then you should have it equitable amongst your entire client base."
Hydro One goes on to say that it continues to encourage affected customers to contact customer care.
"Whether we paid repairs or deductible shouldn't matter if I can prove that it's all related."
A gay man is taking the federal government to court, challenging the constitutionality of a policy restricting gay and bisexual men from donating to sperm banks in Canada, CTV News has learned.
Dominic Barton, the former global managing director of McKinsey & Company, says he had no involvement in federal contracts awarded to the firm in recent years.
Australia is removing the monarchy from its bank notes. The nation's new $5 bill will feature an Indigenous design rather than an image of King Charles III. But the king is still expected to appear on coins that currently bear the image of the late Queen Elizabeth II.
A Quebec woman said she was very surprised to find her stolen Audi had been used in what’s being described as an “absolutely insane” Ontario mall robbery.
When the opera 'La Flambeau' premieres next week in Montreal, Black performers will be front and centre in an artistic medium where they have historically been under-represented.
A suicide bomber who killed 101 people at a mosque in northwest Pakistan this week had disguised himself in a police uniform and did not raise suspicion among guards, the provincial police chief said on Thursday.
Top European Union officials arrived in Kyiv on Thursday for talks with Ukrainian officials as rescue crews dug through the rubble of an apartment building in eastern Ukraine struck by a Russian missile, killing at least three people and wounding about 20 others.
A new 911 dispatch system in New Brunswick means that now fire departments aren’t getting dispatched to all medical calls leaving residents waiting and first responders in the dark.
A Quebec woman said she was very surprised to find her stolen Audi had been used in what’s being described as an “absolutely insane” Ontario mall robbery.
After an extremely mild month of January, the province is bracing for a blast of arctic air that will move in tonight and last until Saturday. Environment and Climate Change Canada has issued extreme cold warnings that covers most of the province with wind chills expected to be between -38 and -42 across the South and -50 across Northern Quebec.
Longueuil police (SPAL) arrested Gilles Croteau, 57, in the Saint-Hubert borough on Jan. 24 after an investigation that led to 31 arrests across Quebec for various sex offences, including child pornography possession and production.
Wiarton Willie has predicted an early spring! The groundhog in South Bruce Peninsula didn't see his shadow at 8:07 a.m. on Thursday morning, meaning sprin gis on the way.
A Quebec woman said she was very surprised to find her stolen Audi had been used in what’s being described as an “absolutely insane” Ontario mall robbery.
Wiarton Willie has predicted an early spring! The groundhog in South Bruce Peninsula didn't see his shadow at 8:07 a.m. on Thursday morning, meaning sprin gis on the way.
Bostwick Road has reopened following a serious crash on Wednesday evening. Around 7:20 p.m., emergency crews responded to the scene in south London for the incident involving two vehicles.
The organization regulating medical care and services in Manitoba is apologizing for racism directed towards Indigenous people when accessing health care in the province.
A gay man is taking the federal government to court, challenging the constitutionality of a policy restricting gay and bisexual men from donating to sperm banks in Canada, CTV News has learned.
Wiarton Willie made his prediction his spring prediction Thursday morning at 8:07 a.m. The groundhog did not see his shadow, meaning we could get an early spring.
A hearing is underway to determine if Udo Haan is not criminally responsible for the death of his wife Edra Haan, who was found in the aftermath of the 2018 house explosion in Kitchener, Ont.
Calgary police are looking for suspects involved in an altercation that lasted for approximately an hour, spanned several communities and ended with a gun being fired.
Tsuut'ina Nation Police Service officials are encouraging any local victims to come forward following the arrest of actor Nathan Lee Chasing Horse in Las Vegas on sex assault charges.
A large crowd of around 700 students, faculty members and Lethbridge residents came out on Wednesday to protest a planned speech by Frances Widdowson at the University of Lethbridge that didn't take place.
A gay man is taking the federal government to court, challenging the constitutionality of a policy restricting gay and bisexual men from donating to sperm banks in Canada, CTV News has learned.
B.C.'s Ministry of Health is continuing its multi-year trend of paying millions more dollars each year to private surgical centres for the delivery of public health care, CTV News has learned.
Changes to the amount of time the public gets to voice their opinion during Surrey City Council meetings has caused controversy among former councillors.
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
