Arnprior homeowner claims unfair compensation from Hydro One
A new homeowner in Arnprior is out nearly $2,000 after having to fix his furnace and replace the thermostat in his newly built home.
Joshua Larocque was one of dozens of Arnprior homeowners who had their appliances fried in an August 7 power outage and surge.
"For the furnace, our blower motor went. And the thermostat, when they came to replace the blower motor, was also diagnosed as also having been fried," Larocque tells CTV News.
At the time, the outage was labelled an act of god, but now Hydro One, the service provider for the town of Arnprior, is offering $1,000 to those residents affected as compensation.
Larocque says he had the repairs made, and sent the invoice to Hydro One as proof.
But Larocque still hasn't been compensated. The catch - homeowners were told to file their damages through their insurance providers.
"I didn't want to do that and risk my insurance premiums go up when I've been in the home less than 30 days at this point," he says.
"So I didn't want to claim something just so soon. But on the flip side I didn't necessarily think I'd be phased out or not considered."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
"It stated that this was a "good will gesture" and that doesn't sit well with me," said Larocque.
"If you're going to do that then you should have it equitable amongst your entire client base."
Hydro One goes on to say that it continues to encourage affected customers to contact customer care.
"Whether we paid repairs or deductible shouldn't matter if I can prove that it's all related."
CTVNews.ca Top Stories
Live updates: What star witness in Trump hush money case has said on the stand so far
The star prosecution witness in Donald Trump's hush money trial took the stand Monday with testimony that could help shape the outcome of the first criminal case against an American president.
Police release 3D images of young child found in an Ontario river two years ago
Police have released a three-dimensional image of a young child whose remains were discovered in the Grand River in Dunnville, Ont. almost two years ago.
Kamala Harris drops F-bomb during White House live-stream
U.S. Vice-President Kamala Harris used a profanity on Monday while offering advice to young Asian Americans, Native Hawaiians and Pacific Islanders about how to break through barriers.
Wildfire smoke drifts across Canada, over parts of U.S., prompting air quality advisories
Air quality advisories are in effect across Western Canada as smoky conditions plague some areas, according to the latest forecasts. Here's where.
'A great victory for the industry': Taxi drivers celebrate ruling that found City of Ottawa negligent in allowing Uber to operate
An Ontario Superior Court judge has ruled that the City of Ottawa was negligent in its enforcement of the city's taxi bylaw when it allowed Uber to begin operating in 2014, harming the city's established taxi industry.
'Judge Judy' Sheindlin sues for defamation over National Enquirer, InTouch Weekly stories
'Judge Judy' Sheindlin sued the parent company of the National Enquirer and InTouch Weekly on Monday for a story that she said falsely claimed that she was trying to help the Menendez brothers get a retrial after they were convicted of murdering their parents.
Steve Buscemi punched in the face while walking in N.Y.C.
Hollywood actor Steve Buscemi has been treated for injuries after being punched in the face while walking in New York City.
Western University researchers unlock potential 'cure' for ALS
New research out of London, Ont.’s Western University is shedding light on a potential cure for ALS, in which the targeting of the interaction between two proteins can halt or fully reverse the disease’s progression.
Truck driver accused of intentionally killing Utah officer had been holding a woman against her will
A truck driver accused of intentionally killing a police officer during a traffic stop on a Utah highway had been holding a woman against her will inside the cab of his truck, new court documents reveal.