Concerns about Plexiglas prompt inspections at some Loblaws locations in Ottawa
Inspections are underway at more than one Loblaws location in Ottawa after complaints were filed about tall Plexiglas barriers.
Loblaws says the Plexiglas barriers have been installed as part of its anti-theft measures.
"If somebody wants to steal something from a grocery store, they're going to steal it anyway," said shopper Gilles Lacasse. "I think it's a waste of money. They don't look nice. Almost like telling you not to go in there."
Some shoppers have safety concerns with the configuration of the barriers including the height and width—often spanning for a long stretch before any gaps by the entrance and exit.
In a statement to CTV News Ottawa, Loblaw writes that "using Plexiglas partitions is a proven, industry-wide way to prevent theft and keep a convenient, welcoming customer experience." The statement adds that the barriers are "fully compliant with all safety and regulatory plans.”
The Retail Council of Canada echoed concerns around rising theft.
“Retail theft has increased across all categories including food, apparel and footwear merchandise. Escalating inflation and a growing re-sale market for stolen goods are some of the contributors. But there is also an alarming trend of repeat offenders and people using violence to commit their crimes, along with an increase in organized retail crime groups," it said in a statement. "Theft is often thought of as a victimless crime, but it’s not. It costs Canadian retailers billions of dollars a year - costs that are borne by all consumers when they go shopping. In addition to being frustrated by financial losses, business owners are concerned for the safety of their customers and employees.”
Ottawa Fire Services confirms it is inspecting more than one location in the city.
"In this situation we would be assessing whether access to exits are being obstructed. And that is probably the main concern here," said Jeff Herlihey, assistant division chief with Ottawa Fire Service's prevention division.
“If a violation is found, with the requirements under the fire code, then we will address the deficiencies with the owner themselves. So, typically that's through an inspection order.”
Shopper Louis Doyle adds “it's definitely a barrier.”
"All in all, I think it's maybe justified and it's not a problem as far as I'm concerned. For me, personally, at least,” Doyle said.
Another shopper, Alex Richer adds that though there might be a reason for it, “it might not be all that necessary.”
"It's a shame in this day and age that that has to be there," said Heather Sawyer. "You know, that we prefer the way we used to be."
CTVNews.ca Top Stories
BREAKING Indigo Books & Music shareholders vote to approve privatization sale
Indigo Books & Music Inc. shareholders have voted to approve a deal that will see the retailer become a private company. The offer of $2.50 per share comes from Trilogy Retail Holdings Inc. and Trilogy Investments L.P., which have a 56 per cent stake in Indigo and are owned by Gerald Schwartz, the spouse of Indigo chief executive Heather Reisman.
Latest deadly weather in U.S. kills at least 20 as storms carve path of ruin across multiple states
Powerful storms killed at least 20 people, injured hundreds and left a wide trail of destruction across Texas, Oklahoma and Arkansas after obliterating homes and destroying a truck stop where dozens sought shelter during the latest deadly weather to strike the central U.S.
What Canadian grocery shoppers need to know about anticompetitive allegations
Amid mounting outrage over high grocery prices, a retail expert says there's a solution to fostering more competition in the country.
Arrests made in 'highly orchestrated' GTA auto theft operation: police
Peel Regional Police say they have arrested 16 suspects and issued arrest warrant for another 10 individuals in connection with an auto theft investigation carried out by a 'highly orchestrated criminal operation.'
North Korea launched a rocket likely carrying a second spy satellite. It's unclear if successful
North Korea launched a rocket likely carrying its second military spy satellite on Monday night, hours after its announcement of a plan to put a satellite into orbit drew strong rebukes from its neighbours.
She developed a passion for genealogy while finding her roots. Now she helps others find their own
Lauren Robilliard always knew she was adopted. As the B.C. native grew older, she developed a passion for genealogy, tracing her roots and paving the way for a career to help others find their own.
Former 'General Hospital' actor Johnny Wactor fatally shot in Los Angeles
Former 'General Hospital' actor Johnny Wactor was fatally shot in downtown Los Angeles while interrupting thieves Saturday, according to his agent and CNN affiliate KABC.
Israeli attack on Rafah tent camp kills 45, prompts global outcry
An Israeli airstrike triggered a massive blaze killing 45 people in a tent camp in the Gaza city of Rafah, officials said on Monday, prompting an outcry from global leaders who urged the implementation of a World Court ruling to halt Israel's assault.
A cross-country look at beer and wine in convenience stores
By Labour Day weekend, Ontarians of legal drinking age could snag a six-pack at their local convenience store on the way to the cottage. But what are alcohol sales like across the country? Here's what we know.