Concerns about Plexiglas prompt inspections at some Loblaws locations in Ottawa
Inspections are underway at more than one Loblaws location in Ottawa after complaints were filed about tall Plexiglas barriers.
Loblaws says the Plexiglas barriers have been installed as part of its anti-theft measures.
"If somebody wants to steal something from a grocery store, they're going to steal it anyway," said shopper Gilles Lacasse. "I think it's a waste of money. They don't look nice. Almost like telling you not to go in there."
Some shoppers have safety concerns with the configuration of the barriers including the height and width—often spanning for a long stretch before any gaps by the entrance and exit.
In a statement to CTV News Ottawa, Loblaw writes that "using Plexiglas partitions is a proven, industry-wide way to prevent theft and keep a convenient, welcoming customer experience." The statement adds that the barriers are "fully compliant with all safety and regulatory plans.”
The Retail Council of Canada echoed concerns around rising theft.
“Retail theft has increased across all categories including food, apparel and footwear merchandise. Escalating inflation and a growing re-sale market for stolen goods are some of the contributors. But there is also an alarming trend of repeat offenders and people using violence to commit their crimes, along with an increase in organized retail crime groups," it said in a statement. "Theft is often thought of as a victimless crime, but it’s not. It costs Canadian retailers billions of dollars a year - costs that are borne by all consumers when they go shopping. In addition to being frustrated by financial losses, business owners are concerned for the safety of their customers and employees.”
Ottawa Fire Services confirms it is inspecting more than one location in the city.
"In this situation we would be assessing whether access to exits are being obstructed. And that is probably the main concern here," said Jeff Herlihey, assistant division chief with Ottawa Fire Service's prevention division.
“If a violation is found, with the requirements under the fire code, then we will address the deficiencies with the owner themselves. So, typically that's through an inspection order.”
Shopper Louis Doyle adds “it's definitely a barrier.”
"All in all, I think it's maybe justified and it's not a problem as far as I'm concerned. For me, personally, at least,” Doyle said.
Another shopper, Alex Richer adds that though there might be a reason for it, “it might not be all that necessary.”
"It's a shame in this day and age that that has to be there," said Heather Sawyer. "You know, that we prefer the way we used to be."
CTVNews.ca Top Stories
Introducing peanut butter during infancy can help protect against a peanut allergy later on, new study finds
New evidence suggests that feeding children smooth peanut butter during infancy and early childhood can help reduce their risk of developing a peanut allergy even years later.
P.E.I. kiteboarder 'lucky to be alive' after shark attack in Turks and Caicos
A professional kiteboarder from P.E.I. says he has been seriously injured in a shark attack that occurred while he was snorkelling in the Turks and Caicos Islands last week.
New COVID-19 subvariants become the dominant strains in Canada
More than four years after COVID-19 effectively shut down the world, two new variants of COVID-19 have become the dominant strains of the novel coronavirus in Canada.
Black bear kebabs make family sick with parasitic worms
It was supposed to be a celebration, but one family’s unique meal of black bear meat sent several members to the hospital instead.
The double-level airplane seat is back. This time, there's a first-class version
It’s the airplane seat design that launched a thousand memes and kickstarted a media storm. And now the double-level seat is back – only this time, with a twist.
'Unruly passenger' forces WestJet flight to make emergency landing in B.C.
A WestJet flight heading to Calgary had to make an emergency landing in northern B.C. Monday due to an incident involving an 'unruly passenger,' Mounties say.
NEW Oilers superfan hopeful Edmonton wins so he can get his massive Stanley Cup tattoo retouched
It's been a long time coming, but one Oilers superfan is hoping this will be the year he gets to touch up his massive Stanley Cup back tattoo.
House of Commons Speaker Greg Fergus survives vote calling for his ouster
Greg Fergus survived a vote to oust him as House of Commons Speaker on Tuesday, but with close to half of MPs expressing a loss of confidence in him, he faces a precarious path forward in maintaining order in Parliament.
'It was hell': Israeli mother held hostage with her children describes 51 days in captivity
Hagar Brodutch, her three children and four-year-old neighbour were kidnapped by Hamas-led militants from their home in Kfar Aza, Israel on Oct. 7 and held for 51 days. They were released in November, but Brodutch says her thoughts are never far from those still being held in Gaza.