Arnprior homeowner claims unfair compensation from Hydro One
A new homeowner in Arnprior is out nearly $2,000 after having to fix his furnace and replace the thermostat in his newly built home.
Joshua Larocque was one of dozens of Arnprior homeowners who had their appliances fried in an August 7 power outage and surge.
"For the furnace, our blower motor went. And the thermostat, when they came to replace the blower motor, was also diagnosed as also having been fried," Larocque tells CTV News.
At the time, the outage was labelled an act of god, but now Hydro One, the service provider for the town of Arnprior, is offering $1,000 to those residents affected as compensation.
Larocque says he had the repairs made, and sent the invoice to Hydro One as proof.
But Larocque still hasn't been compensated. The catch - homeowners were told to file their damages through their insurance providers.
"I didn't want to do that and risk my insurance premiums go up when I've been in the home less than 30 days at this point," he says.
"So I didn't want to claim something just so soon. But on the flip side I didn't necessarily think I'd be phased out or not considered."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
"It stated that this was a "good will gesture" and that doesn't sit well with me," said Larocque.
"If you're going to do that then you should have it equitable amongst your entire client base."
Hydro One goes on to say that it continues to encourage affected customers to contact customer care.
"Whether we paid repairs or deductible shouldn't matter if I can prove that it's all related."
CTVNews.ca Top Stories
4th Indian national arrested, charged with murder of Hardeep Singh Nijjar
Homicide investigators in B.C. say murder charges have been laid against a fourth Indian national in connection to the killing of Sikh activist Hardeep Singh Nijjar outside a Surrey gurdwara last year.
'I am angry': Alberta farmers will continue fight over world class motorsport resort
The rolling hills leading to the hamlet of Rosebud are dotted with sprawling farms and cattle pastures -- and a sign sporting a simple message: No Race Track.
Man ticketed after allegedly trespassing again at Drake's Bridle Path mansion to get his bike
A man who tried to access Drake’s Bridle Path mansion earlier this week returned to the property Saturday and was apprehended again for allegedly trespassing, Toronto police say.
Couple randomly attacked, 1 stabbed, by group of teens in Toronto, police say
A man has been transported to hospital after police say he was stabbed in a random attack carried out by a group of teens in Toronto on Friday night.
Millions of Canadians have been exposed to potentially toxic chemicals, and they're not going anywhere
For decades, North Bay, Ontario's water supply has harboured chemicals associated with liver and developmental issues, cancer and complications with pregnancy. It's far from the only city with that problem.
Biden calls Trump 'unhinged,' says 'something snapped' in former president after he lost 2020 U.S. election
U.S. President Joe Biden on Saturday called Donald Trump “clearly unhinged” and claimed that “something snapped” in the former president after he lost the 2020 election.
Wildfire that forced evacuation of Fort Nelson, B.C., caused by tree falling on wires, mayor says
The wildfire that prompted the evacuation of more than 3,000 people near Fort Nelson, B.C., was caused by a tree falling on wires, according to the municipality's mayor.
Switzerland's Nemo wins 68th Eurovision Song Contest
Swiss singer Nemo won the 68th Eurovision Song Contest on Saturday night with 'The Code,' an operatic ode to the singer’s journey toward embracing their nongender identity.
IN PICTURES Northern lights dance across the night sky in southern Ont.
From London, to Grand Bend, Collingwood and Guelph, here are some highlights of Friday night and Saturday morning's northern lights display.