'Adding more anxiety': Ottawa residents react to booking woes as provincial eligibility expands
For six hours this morning, Brynn Chleirich tried and failed to book her second dose of COVID-19 vaccine through Ontario’s booking portal.
“That’s not helpful, that’s not hope; that’s adding more anxiety and aggravation and frustration and lines and waiting lists,” Cleirich said.
A mother of five, a COVID-19 survivor, and living with Lupus, Cleirich says fear of catching the virus again keeps her up at night.
“When I tested positive, my adult son cried, my youngest twin [boy] cried, because we thought it was a death sentence. That second shot is so very necessary and it’s not available,” Cleirich said.
This week 13,000 additional doses of the vaccine are coming to Ottawa, but those doses are destined for pharmacies; meaning those trying to book through the provincial portal couldn’t access those appointments.
“I didn’t know that. I would’ve put my resources, as limited as they are, into pharmacies first,” Cleirich said.
Eventually, through the help of a Twitter message, Cleirich was able to book an appointment directly through the Bruyère Health Centre. She says she cried tears of joy when she got the confirmation.
Others went to extreme lengths to find their second shot.
“What I did was look into other areas near Ottawa and then I thought maybe just a little bit farther and I could do it but there was nothing,” Jakeline Celis said.
Celis, a new immigrant from Mexico, says she took out a map and began looking up cities around the province where she might be able to get a dose.
“I just started looking into that and then I realized that the bookings were flying really fast. It was saying, ‘Oh yes, there is a place,’ and then, when I clicked, there was nothing and it started to get farther and farther,” she said.
Eventually, Celis was able to book an appointment in Simcoe, a five-hour drive away.
“On one side I said, ‘Oh, my God, thank God,’ but on the other hand it was a little bit disappointing because it is very far away,” Celis said.
Lindsey Ehman was one of the lucky few able to book a second shot in Ottawa through the provincial portal.
“I tried a couple times with my postal code and then managed to get something just about two weeks out,” Ehman said.
Still, she agrees the current system isn’t ideal.
“I want to be supportive and say that any way we can get doses into arms is positive but certainly something a little more predictable would be ideal,” Ehman added.
For pharmacists across Ottawa, the past few days have been just as challenging.
“We found out about [the new AstraZeneca eligibility] but it’s like we just heard about it and the phones started ringing. Since Saturday, Sunday and Monday, it's been non-stop, like even after hours,” ProMed Pharmacy Owner Lubna Fawaz said.
Fawaz says she’s ordered 600 mRNA doses and hopes to begin vaccinations later this week, but isn’t sure how many vaccines she’ll receive or when she’ll have them.
“I’m hoping to get the 600 we ordered but we’re taking it easy. I think we’re going to book 120 [appointments],” she said.
Fawaz says the past few days have been the most stressful in over 20 years of business.
“If we receive more than than 110 doses, we’ll go forward and book again,” she said.
CTVNews.ca Top Stories
B.C. tenants evicted for landlord's use after refusing large rent increase to take over neighbouring suite
Ashley Dickey and her mother rented part of the same Coquitlam duplex in three different decades under three different landlords.
MPP Sarah Jama asked to leave Ontario legislature for wearing keffiyeh
MPP Sarah Jama was asked to leave the Legislative Assembly of Ontario by House Speaker Ted Arnott on Thursday for wearing a keffiyeh, a garment which has been banned at Queen’s Park.
Mountain guide dies after falling into a crevasse in Banff National Park
A man who fell into a crevasse while leading a backcountry ski group deep in the Canadian Rockies has died.
Body of Quebec man who died in Cuba found in Russia, family confirms
A Montreal-area family confirmed to CTV News that the body of their loved one who died while on vacation in Cuba is being repatriated to Canada after it was mistakenly sent to Russia.
Expert warns of food consumption habits amid rising prices
A new survey by Dalhousie University's Agri-Food Analytics Lab asked Canadians about their food consumption habits amid rising prices.
Saskatchewan isn't remitting the carbon tax on home heating. Why isn't my province following suit?
After Prime Minister Justin Trudeau said the federal government would still send Canada Carbon Rebate cheques to Saskatchewan residents, despite Saskatchewan Premier Scott Moe's decision to stop collecting the carbon tax on natural gas or home heating, questions were raised about whether other provinces would follow suit. CTV News reached out across the country and here's what we found out.
Montreal actress calls Weinstein ruling 'discouraging' but not surprising
A Montreal actress, who has previously detailed incidents she had with disgraced Hollywood producer Harvey Weinstein, says a New York Court of Appeals decision overturning his 2020 rape conviction is 'discouraging' but not surprising.
RCMP officers had no legal authority to enter man's home, make arrest: B.C. court
A B.C. man has been found not guilty of assaulting two RCMP officers – with the court finding he was resisting an "unlawful entry and arrest" in his home before he was tasered, taken down and hauled away in handcuffs.
'Deep ignorance': Calls for Manitoba trustee to resign sparked after comments about Indigenous people and reconciliation
A rural Manitoba school trustee is facing calls to resign over comments he made about Indigenous people and residential schools earlier this week.