Concerns about Plexiglas prompt inspections at some Loblaws locations in Ottawa
Inspections are underway at more than one Loblaws location in Ottawa after complaints were filed about tall Plexiglas barriers.
Loblaws says the Plexiglas barriers have been installed as part of its anti-theft measures.
"If somebody wants to steal something from a grocery store, they're going to steal it anyway," said shopper Gilles Lacasse. "I think it's a waste of money. They don't look nice. Almost like telling you not to go in there."
Some shoppers have safety concerns with the configuration of the barriers including the height and width—often spanning for a long stretch before any gaps by the entrance and exit.
In a statement to CTV News Ottawa, Loblaw writes that "using Plexiglas partitions is a proven, industry-wide way to prevent theft and keep a convenient, welcoming customer experience." The statement adds that the barriers are "fully compliant with all safety and regulatory plans.”
The Retail Council of Canada echoed concerns around rising theft.
“Retail theft has increased across all categories including food, apparel and footwear merchandise. Escalating inflation and a growing re-sale market for stolen goods are some of the contributors. But there is also an alarming trend of repeat offenders and people using violence to commit their crimes, along with an increase in organized retail crime groups," it said in a statement. "Theft is often thought of as a victimless crime, but it’s not. It costs Canadian retailers billions of dollars a year - costs that are borne by all consumers when they go shopping. In addition to being frustrated by financial losses, business owners are concerned for the safety of their customers and employees.”
Ottawa Fire Services confirms it is inspecting more than one location in the city.
"In this situation we would be assessing whether access to exits are being obstructed. And that is probably the main concern here," said Jeff Herlihey, assistant division chief with Ottawa Fire Service's prevention division.
“If a violation is found, with the requirements under the fire code, then we will address the deficiencies with the owner themselves. So, typically that's through an inspection order.”
Shopper Louis Doyle adds “it's definitely a barrier.”
"All in all, I think it's maybe justified and it's not a problem as far as I'm concerned. For me, personally, at least,” Doyle said.
Another shopper, Alex Richer adds that though there might be a reason for it, “it might not be all that necessary.”
"It's a shame in this day and age that that has to be there," said Heather Sawyer. "You know, that we prefer the way we used to be."
CTVNews.ca Top Stories
PWHL Minnesota defeats Boston to win inaugural Walter Cup
Minnesota won the inaugural championship of the Professional Women’s Hockey League on Wednesday night, getting 17 saves from Nicole Hensley to beat Boston 3-0 in a winner-take-all Game 5 and claim the Walter Cup.
Canadians are eyeing moves to these cities for more affordable housing
Faced with elevated housing prices, half of Canadians in the country's largest cities are considering moving to places with more affordable housing.
B.C. mortgage broker ran $270-million Ponzi scheme, then fled Canada, bankruptcy trustee says
The trustee appointed to manage the bankruptcies of a Victoria mortgage company and its owner has concluded that they committed "numerous offences" and operated as a "massive Ponzi scheme."
Oilers rally to beat Stars, tie Western Conference Final
With the Edmonton Oilers down two goals late in the first period of Game 4, Rogers Place was quiet, fans seemingly bewildered at the early, quick scoring of the Dallas Stars and the slow start by the home team. Ryan McLeod's marker with six-and-a-half minutes in the opening frame left changed all that.
McDonald's says $18 Big Mac meal was an 'exception' and their prices haven't risen that much
McDonald’s is fighting back against viral tweets and media reports that it says have exaggerated its price increases.
'Targeted again': Montreal police investigate after gunshot fired at Jewish school
Police are investigating another building in Montreal's community was struck by gunfire.
Tessa Virtue reveals she's expecting her first child. Here's what Canadians had to say
Canadian figure-skating icon Tessa Virtue is expecting her first child, she revealed via social media Tuesday.
Poilievre says Canadians 'fleeing' to Nicaragua, Liberals say it shows he 'doesn't have a clue'
Liberal parliamentarians are criticizing Conservative Leader Pierre Poilievre over a new video in which he promotes the idea that some Canadians are 'fleeing' Canada to live in Nicaragua because they can't afford a house in this country.
'Do not drive': Nissan warns Canadian drivers of explosion risk impacting 48,000 vehicles
Car manufacturer Nissan has issued a do-not-drive warning for some older vehicles equipped with Takata airbag inflators, due to the risk of explosion during a crash.