Renfrew County's top doctor calls for an end to verbal abuse of frontline health care workers
As the race to get COVID-19 vaccines into the arms of residents in Renfrew County continues, health care workers are on the receiving end of frustration from some people.
"Certainly, we are getting a little bit of pushback that we can't give whatever they want," explains nurse practitioner Pat Durston, who works at the Crandall Street clinic in Pembroke, Ont. "Because right now we have a shortage of Pfizer so we have to save that for those under 30."
Now, Renfrew County's medical officer of health has issued a plea on behalf of frontline health care workers.
Dr. Robert Cushman is calling for an end to the verbal abuse he says frontline workers are facing from people who do not receive their vaccine of choice, cannot book an appointment or test, or receive their test results slower than expected.
"I guess I would describe them as the worried well," says Dr. Cushman to CTV News Ottawa. "They're seeing what's going on (with Omicron) and they're very concerned."
The plea was issued Jan. 5 in a video online where the medical officer of health detailed events that staff and vaccinators are encountering.
"Does a receptionist who has been scorn by someone visiting a vaccination clinic have any control over the appointment bookings?" asked Cushman in the YouTube video. "No, not at all. Some people think they have a right to take out their anger on healthcare workers and these are for things that are not in the control of the healthcare workers."
Durston has been vaccinating residents in Renfrew County since last summer and is currently stationed at the Crandall Street clinic.
"I've only had one or two that were very pushback, and they just left," says Durston, who has scaled back to working just two days a week at this point in her career.
Cushman says the offenders in question are few in numbers, but claims their impact is enormous. He worries that if this type of abuse continues, frontline workers will want to leave healthcare at a faster rate, leaving the sector even more short-handed.
"These people are on the brink, they're very brittle, and to be insulted like that, it's just not on," says Cushman. "No one is more fed up than the health care workers who are doing the hard work, trying to balance their families, and haven't had any vacation."
"I mean it can get stressful and we're usually working very fast," reveals Durston. "We're trying to get 1,200 people through in a day and that's a lot of people to vaccinate."
Cushman says kindness and respect are just as valuable in the fight against COVID as the vaccines, and cites a 'don't bite the hand that feeds you' mentality for when health care workers are called upon again in the future.
"I think the majority of people are very nice and say thank you and it's great to get their third dose," adds Durston. "But you do have that small percentage that are a little bit annoyed."
CTVNews.ca Top Stories
Widow looking for answers after Quebec man dies in Texas Ironman competition
The widow of a Quebec man who died competing in an Ironman competition is looking for answers.
Tom Mulcair: Park littered with trash after 'pilot project' is perfect symbol of Trudeau governance
Former NDP leader Tom Mulcair says that what's happening now in a trash-littered federal park in Quebec is a perfect metaphor for how the Trudeau government runs things.
World seeing near breakdown of international law amid wars in Gaza and Ukraine, Amnesty says
The world is seeing a near breakdown of international law amid flagrant rule-breaking in Gaza and Ukraine, multiplying armed conflicts, the rise of authoritarianism and huge rights violations in Sudan, Ethiopia and Myanmar, Amnesty International warned Wednesday as it published its annual report.
Photographer alleges he was forced to watch Megan Thee Stallion have sex and was unfairly fired
A photographer who worked for Megan Thee Stallion said in a lawsuit filed Tuesday that he was forced to watch her have sex, was unfairly fired soon after and was abused as her employee.
Amid concerns over 'collateral damage' Trudeau, Freeland defend capital gains tax change
Facing pushback from physicians and businesspeople over the coming increase to the capital gains inclusion rate, Prime Minister Justin Trudeau and his deputy Chrystia Freeland are standing by their plan to target Canada's highest earners.
U.S. Senate passes bill forcing TikTok's parent company to sell or face ban, sends to Biden for signature
The Senate passed legislation Tuesday that would force TikTok's China-based parent company to sell the social media platform under the threat of a ban, a contentious move by U.S. lawmakers that's expected to face legal challenges.
Wildfire southwest of Peace River spurs evacuation order
People living near a wildfire burning about 15 kilometres southwest of Peace River are being told to evacuate their homes.
U.S. Senate overwhelmingly passes aid for Ukraine, Israel and Taiwan with big bipartisan vote
The U.S. Senate has passed US$95 billion in war aid to Ukraine, Israel and Taiwan, sending the legislation to President Joe Biden after months of delays and contentious debate over how involved the United States should be in foreign wars.
'My stomach dropped': Winnipeg man speaks out after being criminally harassed following single online date
A Winnipeg man said a single date gone wrong led to years of criminal harassment, false arrests, stress and depression.