OTTAWA -- The city of Ottawa says the Children's Aid Society and Ottawa police are investigating an alleged abuse at a city-run child care centre.

In a memo to Council, Community and Social Services Department general manager Donna Gray says the child care centre involved is the Charmian Craven Child Care Centre on Jasmine Crescent.

"The allegation of abuse, which the city has been advised is sexual in nature, was made directly to the Children’s Aid Society and the city has not been provided with any further details," said Gray in the memo Thursday evening.

"The city is fully cooperating with both the Children’s Aid Society and the Ottawa Police Service on this matter and remains committed to ensuring the ongoing safety of children at the centre."

The city provided information to staff and family members on Thursday, which included a direct city contact for additional support.

Gray says the city is awaiting the results of the investigation by police and the Children's Aid Society.

The Ottawa Police Service would not comment on the investigation.

"The Ottawa Police does not speak to ongoing investigations about named organization, unless a charge is laid," said police in a statement to CTV News Ottawa.

"All complaints regarding child abuse are taken seriously and fully investigated."

This is a developing story. More to come.