Ottawa police warn of ‘grandparent scam’ fraud

Ottawa police are warning of a ‘grandparent scam’ in the area, in which a tearful person claiming to be a family member calls asking for money.
“Everyone thinks they won’t fall for a scam, but these fraudsters are incredibly convincing,” Sgt. Chantal Arsenault, an investigator with the Organized Fraud Unit, said in a news release.
“They are counting on the emotional factor to let down your guard. These aren’t simple tricks people are falling for, they are complex, well-planned scams.”
Police are reminding people to be vigilant when receiving calls for help from supposed family members.
How it works
The scenario for this scam usually involves a tearful phone call from someone claiming to be a family member. “
Their crying will make it difficult to understand what they are saying or to recognize the voice in order to get you to fill in the blanks as to who they are,” Arsenault said in the release.
The caller will say they have been arrested and they urgently need you to send money or gift cards for bail. There is urgency to the situation to prevent you from thinking too much about what they are asking for.
Bail hearings, of course, take place in court.
“If there is a financial penalty involved, it is not paid up front and definitely not by pre-paid gift cards or via transfer to someone’s bank account,” Arsenault said.
What to do if you get a ‘grandparent scam’ call
Police gave the following tips to avoid falling for the scam:
- Never confirm any personal information over the phone.
- Always verify who is calling. If it is a family member as they claim, tell them you will call them back and use the number you have for this person.
- Don’t be pressured. Take some time to process what you have been told, to see if it makes sense. Ask a trusted friend or family member for their opinion.
- If you’re in doubt, call your local police service.
CTVNews.ca Top Stories
After 3 months of war, life in Russia has profoundly changed
Three months after the Feb. 24 invasion of Ukraine, many ordinary Russians are reeling from those blows to their livelihoods and emotions. Moscow's vast shopping malls have turned into eerie expanses of shuttered storefronts once occupied by Western retailers.

Death toll from Saturday's storm hits 10 across Ontario and Quebec
As the death toll related to the powerful storm that swept Ontario and Quebec on Saturday reached 10 on Monday, some of the hardest-hit communities were still working to take stock of the damage.
DEVELOPING | 'Too many children did not make it home': Anniversary of discovery at Canada's largest residential school
It's been a year since the announcement of the detection of unmarked graves at the site of what was once Canada's largest residential school – an announcement that for many Indigenous survivors was confirmation of what they already knew.
Walk out at trade meeting when Russia spoke 'not one-off,' says trade minister
The United States and four other nations that walked out of an Asia-Pacific Economic Cooperation group meeting in Bangkok over the weekend underlined their support Monday for host nation Thailand, saying their protest was aimed solely at Russia because of its invasion of Ukraine.
19 charged, including 10 minors, after violent night at Toronto beach
Police say they’ve made 19 arrests and seven officers were injured after a violent night at Toronto’s Woodbine Beach that saw two people shot, one person stabbed, two others robbed at gunpoint and running street battles involving fireworks through Sunday evening.
Monkeypox fears could stigmatize LGBTQ2S+ community, expert says
A theory that the recent outbreak of monkeypox may be tied to sexual activity has put the gay community in an unfortunate position, having fought back against previous and continued stigma around HIV and AIDS, an LGBTQ2+ centre director says.
Hydro damage 'significantly worse' than the ice storm and tornadoes, Hydro Ottawa says
Hydro Ottawa says the damage from Saturday's storm is "simply beyond comprehension", and is "significantly worse" than the 1998 ice storm and the tornadoes that hit the capital three years ago.
Johnny Depp's severed finger story has flaws: surgeon
A hand surgeon testified Monday that Johnny Depp could not have lost the tip of his middle finger the way he told jurors it happened in his civil lawsuit against ex-wife Amber Heard.
Military members urged to contact Habitat for Humanity amid housing crisis
An email encouraging members of the Canadian Armed Forces to consider contacting Habitat for Humanity if they can't find affordable housing is casting a spotlight on a growing challenge facing many military personnel and their families.