Ottawa man finally picks up 40 packages stuck in the U.S. since 2019
With land borders now reopened, Canadian residents can finally cross over to pick up packages sitting in border towns like Ogdensburg, N.Y.
One Ottawa man made it his mission to be one of the first people over Monday morning, so he could grab items that have been waiting for him since 2019.
"I'm very exited about it," said Metcalfe resident Wolfgang Schulz. "Don't tell the wife, but I think I've got 35 or 40 packages!"
Schulz continued to order items online throughout the pandemic, getting them shipped to the UPS Store in Ogdensburg, directly across the St. Lawrence River from Johnstown, Ont.
The items include NASCAR die cast cars, model trains, and even a guitar.
The two hours it took him to cross the border were not a problem.
"It was quite busy this morning but it was less busy than I thought," he said. "I was planning for four hours, so I guess that a plus."
Wolfgang Schulz, of Ottawa, had about 40 packages waiting for him at the UPS Store in Ogdensburg, N.Y. He made the trip across the border first thing Monday morning when it reopened to fully vaccinated Canadians. (Nate Vandermeer/CTV News Ottawa)
Many Canadians use services like this near border towns, says UPS Store manager Orin Wing.
"It saves them thousands of dollars to pick the merchandise up versus shipping it," he said. "And it's great because a lot of companies in the States will do free shipping, especially if it's domestic."
His small warehouse is filled to the roof with items such as paddleboards and bicycles.
Wing says there are approximately 15,000 packages waiting for Canadians to pick them up.
"We've still got everybody's stuff from 2019, from Christmas, and ready for them to come back and get their merchandise again," Wing said. "Some customers have 500 packages here.
"We waived the holding fees for everything. We knew that for Canadians, it wasn't anybody's fault that they couldn't cross the border, so we decided to keep everything here in the meantime, keep the business open and keep shipping open for people that did want to ship," Wing said.
"We went from, pre-pandemic, receiving 500 packages a day, and we would have anywhere from two to three hundred customers that would pick them up every single day."
Orin Wing, manager of the UPS Store in Ogdensburg, N.Y., walks through a storeroom piled floor to ceiling with packages for Canadians who had been unable to cross the border since March 2020. (Nate Vandermeer/CTV News Ottawa)
With news of the border reopening, Wing says shipments have started to tick up over the last few weeks as Canadian customers starting buying again.
But the Canada Border Services Agency (CBSA) also reminds people that duty still needs to be paid on goods coming back into the county, no matter how long they've been sitting in the U.S.
"Just give us the total amount and we will be able to take it from there," says CBSA superintendent Valérie Chevrier, adding that keeping all your receipts will save you time at the border.
"So that whenever the officer does ask you for your declaration, you have it set and ready to go and then the officer can make their appropriate calculations as per the taxes and duties possibly owing on those goods," Chevrier said.
Wing says he's happy to see the border reopen, giving a much needed boost to upstate New York businesses.
"We've been waiting a long time. The Canadians are such a crucial part of business for northern New York, and pretty much the entire northern part of the United States," Wing said, adding some advice for customers.
"If you've got more than five packages, give us a call ahead of time, one to two days ahead, before you come over and we can pull them for you and set them all aside," Wing said. "So, when they come in, they come up, we've already got them pre-counted for them, we know how many are there, we can charge you, it saves an absolutely ton of time for the customer."
Wolfgang Schulz opening packages at the UPS Store in Ogdensburg, N.Y. that had been waiting for him for nearly two years. (Nate Vandermeer/CTV News Ottawa)
Schulz is planning to spend some time in the U.S., heading down to Charlotte, North Carolina on a mini vacation.
"This was my plan. Everybody at work knew about it, because I'm taking my holidays when the border opens. The border opens, I took my holidays so I'm here, absolutely," Schulz laughed, saying he thought this day would never come.
"I was worried that it would never open again at some point and I was trying to figure out how I going to do some stuff," he laughed looking over his packages.
"I feel like a kid at Christmas! All my Christmas presents!" he said.
CTVNews.ca Top Stories
Young people 'tortured' if stolen vehicle operations fail, Montreal police tell MPs
One day after a Montreal police officer fired gunshots at a suspect in a stolen vehicle, senior officers were telling parliamentarians that organized crime groups are recruiting people as young as 15 in the city to steal cars so that they can be shipped overseas.
'It was joy': Trapped B.C. orca calf eats seal meat, putting rescue on hold
A rescue operation for an orca calf trapped in a remote tidal lagoon off Vancouver Island has been put on hold after it started eating seal meat thrown in the water for what is believed to be the first time.
Man sets self on fire outside New York court where Trump trial underway
A man set himself on fire on Friday outside the New York courthouse where Donald Trump's historic hush-money trial was taking place as jury selection wrapped up, but officials said he did not appear to have been targeting Trump.
Sask. father found guilty of withholding daughter to prevent her from getting COVID-19 vaccine
Michael Gordon Jackson, a Saskatchewan man accused of abducting his daughter to prevent her from getting a COVID-19 vaccine, has been found guilty for contravention of a custody order.
Mandisa, Grammy award-winning 'American Idol' alum, dead at 47
Soulful gospel artist Mandisa, a Grammy-winning singer who got her start as a contestant on 'American Idol' in 2006, has died, according to a statement on her verified social media. She was 47.
She set out to find a husband in a year. Then she matched with a guy on a dating app on the other side of the world
Scottish comedian Samantha Hannah was working on a comedy show about finding a husband when Toby Hunter came into her life. What happened next surprised them both.
B.C. judge orders shared dog custody for exes who both 'clearly love Stella'
In a first-of-its-kind ruling, a B.C. judge has awarded a former couple joint custody of their dog.
Saskatoon police to search landfill for remains of woman missing since 2020
Saskatoon police say they will begin searching the city’s landfill for the remains of Mackenzie Lee Trottier, who has been missing for more than three years.
Shivering for health: The myths and truths of ice baths explained
In a climate of social media-endorsed wellness rituals, plunging into cold water has promised to aid muscle recovery, enhance mental health and support immune system function. But the evidence of such benefits sits on thin ice, according to researchers.