Ottawa Airport says technical issues resolved after issues cause flight delays
The Ottawa International Airport says technical issues with check-in and baggage drop-off have been resolved, after the issues caused lineups and flight delays on Thursday afternoon.
In a statement on social media late Thursday evening, the airport said the technical issues have been resolved.
"We appreciate the airport staff who adapted to manual operations, provided assistance to passengers and each other, and above all, the passengers for their patience & understanding during a challenging situation."
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The airport reported just after 2 p.m. on Thursday that it was experiencing technical issues causing some passenger processing to be handled manually.
In addition, the PA system in the building was out-of-service, requiring staff to make announcements through megaphones.
In an update at 4:30 p.m., the airport said the technical problem is persisting.
The airport did not provide more details on the cause of the issue.
Five departing flights were delayed and four were cancelled Thursday afternoon, according to YOW's website, though it is unclear if they are related.
There were only two delayed departing flights by Thursday evening.
Arriving flights are relatively unaffected, but there may be delays for passengers claiming luggage.
With files from CTV News Ottawa's Josh Pringle
Ottawa's airport on Thursday afternoon. Jan. 25, 2024 (Tyler Fleming/CTV News Ottawa)
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