OC Transpo practices go under the microscope
After a year of jammed fare boxes, cancelled bus routes and cost overruns for a new bus garage, Ottawa city councillors approved a review of OC Transpo, saying that transit riders deserve better service.
Several incidents prompted the review, including:
- maintenance problems last month leading to 100 cancelled bus routes;
- the price of a new garage ballooning from $60 million to $97 million -- which isn't designed to hold double-decker buses;
- city council cancelling a $17-million system that read out bus stops automatically after Bell Canada threatened a lawsuit.
The investigation will take two tacks: the city putting together a special review panel (including the solicitor) for matters related to procurement -- and ways to improve it.
The American Public Transit Association will also do an independent, peer review of OC Transpo, which was last reviewed in 1998 by KPMG accountants.