One door. One bad decision. A nightmare commute explained.
Some Ottawa LRT riders are considering a class-action lawsuit amid growing frustration. (@kath_sheridan/Twitter)
OTTAWA - Small things can have huge implications. That's what O-train riders are learning with the brand new system. The city issued a statement explaining why trains were delayed and thousands were late for work on Tuesday morning. CTV's Graham Richardson provides a point by point thread on Twitter, explaining what went wrong. One door. A terrible commute for thousands.