Arnprior homeowner claims unfair compensation from Hydro One
A new homeowner in Arnprior is out nearly $2,000 after having to fix his furnace and replace the thermostat in his newly built home.
Joshua Larocque was one of dozens of Arnprior homeowners who had their appliances fried in an August 7 power outage and surge.
"For the furnace, our blower motor went. And the thermostat, when they came to replace the blower motor, was also diagnosed as also having been fried," Larocque tells CTV News.
At the time, the outage was labelled an act of god, but now Hydro One, the service provider for the town of Arnprior, is offering $1,000 to those residents affected as compensation.
Larocque says he had the repairs made, and sent the invoice to Hydro One as proof.
But Larocque still hasn't been compensated. The catch - homeowners were told to file their damages through their insurance providers.
"I didn't want to do that and risk my insurance premiums go up when I've been in the home less than 30 days at this point," he says.
"So I didn't want to claim something just so soon. But on the flip side I didn't necessarily think I'd be phased out or not considered."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
In a statement to CTV News, Hydro One said, "Although our maintenance on this powerline was up-to-date, we continue to work with customers who have chosen to make a claim through their home insurance to cover the cost of the deductible."
"It stated that this was a "good will gesture" and that doesn't sit well with me," said Larocque.
"If you're going to do that then you should have it equitable amongst your entire client base."
Hydro One goes on to say that it continues to encourage affected customers to contact customer care.
"Whether we paid repairs or deductible shouldn't matter if I can prove that it's all related."
CTVNews.ca Top Stories
DEVELOPING Person on fire outside Trump's hush money trial rushed away on a stretcher
A person who was on fire in a park outside the New York courthouse where Donald Trump’s hush money trial is taking place has been rushed away on a stretcher.
Mandisa, Grammy award-winning 'American Idol' alum, dead at 47
Soulful gospel artist Mandisa, a Grammy-winning singer who got her start as a contestant on 'American Idol' in 2006, has died, according to a statement on her verified social media. She was 47.
She set out to find a husband in a year. Then she matched with a guy on a dating app on the other side of the world
Scottish comedian Samantha Hannah was working on a comedy show about finding a husband when Toby Hunter came into her life. What happened next surprised them both.
'It could be catastrophic': Woman says natural supplement contained hidden painkiller drug
A Manitoba woman thought she found a miracle natural supplement, but said a hidden ingredient wreaked havoc on her health.
Young people 'tortured' if stolen vehicle operations fail, Montreal police tell MPs
One day after a Montreal police officer fired gunshots at a suspect in a stolen vehicle, senior officers were telling parliamentarians that organized crime groups are recruiting people as young as 15 in the city to steal cars so that they can be shipped overseas.
Vicious attack on a dog ends with charges for northern Ont. suspect
Police in Sault Ste. Marie charged a 22-year-old man with animal cruelty following an attack on a dog Thursday morning.
The Body Shop Canada explores sale as demand outpaces inventory: court filing
The Body Shop Canada is exploring a sale as it struggles to get its hands on enough inventory to keep up with "robust" sales after announcing it would file for creditor protection and close 33 stores.
Tropical fish stolen from Beachburg, Ont. restaurant found and returned
Ontario Provincial Police have landed a suspect following a fishy theft in Beachburg, Ont.
U.S. FAA launches investigation into unauthorized personnel in cockpit of Colorado Rockies flight to Toronto
The U.S.’s Federal Aviation Administration is investigating a video that appears to show unauthorized personnel in the cockpit of a charted Colorado Rockies flight to Toronto.