Itinerary nightmare: Ontario couple’s trip to Italy includes five flights, via Ontario, California
Airport departures sign. (Getty)
An Ottawa woman says a travel agent's mistake thinking they were booking a trip from Ontario, California, and not Canada's capital, will force them to take a lengthy detour with a four-and-a-half-hour drive and five flights to get to Venice, Italy for vacation.
Keri Oakley is set to embark on a two-week trip through Italy, Croatia and the Greek Islands this week.
- Sign up now for daily CTV News Ottawa newsletters
- The information you need to know, sent directly to you: Download the CTV News App
In a posting on Facebook, Oakley says instead of booking a flight from Ottawa to Venice, the travel agent booked them to travel from Ontario, California, "and won't fix it!"
"So, our amazing race begins Thursday with a 4.5 hour drive to the Toronto airport, from (Toronto) to Atlanta, Atlanta to Ontario, California, then Ontario to San Francisco, (San Francisco) to Frankfurt, Germany, Frankfurt to Venice," Oakley says, adding it will be the same five flights and a 4.5 hour drive home.
After driving to Toronto, Keri Oakley will fly across the United States and then back over North America to cross the Atlantic Ocean and reach Italy.
Oakley tells Newstalk 580 CFRA's Ottawa at Work with Patricia Boal they told the travel company they were travelling from Ottawa, Ont., but the agent booked them to travel out of Ontario, California. When Oakley said her husband told the company the couple was travelling from Canada, they were told by the travel company to get to California for the trip.
"They said, 'your problem.' We said, 'no you need to fix this. Like, you can go from Montreal to Venice no problem,'" Oakley said.
"I wasn't happy with three flights, but now I have five."
"We've given up; we're just going to try to get there and enjoy our trip and look at it as an adventure, maybe look at it like we're on the Amazing Race."
Oakley says the travel agent did not provide any compensation for the additional flights, adding this is their first experience booking with a vacation club.
CTVNews.ca Top Stories
Israel intensifies bombardment of Gaza and southern Lebanon on the eve of Oct. 7 anniversary
A new round of airstrikes hit Beirut suburbs late Sunday as Israel intensified its bombardment of northern Gaza and southern Lebanon in a widening war with Iran-allied militant groups across the region. Palestinian officials said a strike on a mosque in Gaza killed at least 19 people.
Rare cloud formations ripple the sky over Ottawa
A unique form of clouds made an appearance over the skies of Ottawa on Sunday evening.
The cooking method you need to learn to get excited about vegetables this fall, expert says
'Eat more vegetables,' doctors and dietitians say over and over. But for many people, it’s hard to do, because they aren’t excited about veggies or just don’t like them.
Hurricane Milton is growing stronger as it blows toward Florida's Tampa Bay region
People across Florida were given notice Sunday that Hurricane Milton is intensifying rapidly and will likely be a major hurricane before slamming midweek into the storm-ravaged Gulf Coast.
New Far North hospital moves closer to being built after $1.8B design, build contract awarded
Weeneebayko Area Health Authority and the Government of Ontario have awarded a $1.8 billion fixed-price contract to design, build and finance a new Far North hospital.
Inmate dies following assault at Toronto jail, another prisoner charged
A 54-year-old inmate at the Toronto South Detention Centre has been charged in connection with a deadly jail beating late last week that claimed the life of a 69-year-old prisoner.
Madonna's brother, Christopher Ciccone, dead at 63
Christopher Ciccone, a multihyphenate artist, dancer, designer and younger brother of Madonna, has died. He was 63.
'Environmental racism': First Nations leaders claim cancer-causing contamination was covered up
The people of Fort Chipewyan believe the federal government knew its water was contaminated and hid the issue for years. Now the chief of the Athabasca Chipewyan First Nation is leading the call for immediate action.
Frequent drinking of fizzy beverages and fruit juice linked to an increased risk of stroke: research
New data raises questions about the drinks people consume and the potential risks associated with them, according to researchers at Galway University in Ireland, in partnership with Hamilton’s McMaster University.
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
Atlantic
-
‘It’s unbelievable’: N.B. man brings Batmobile to superhero fanatic
Bernie Hicks, known as the ‘Batman of Amherst,’ always wanted to sit in a Batmobile until a kind stranger made it happen.
-
Missing 61-year-old, New Brunswick woman
RCMP in Sussex, N.B., are asking the public for help locating a missing 61-year-old woman from Wards Creek, N.B.
-
Monument unveiled for eight Nova Scotia brothers who fought in Second World War
The eight sons of Richard and Sarah Harvie from Gormanville, N.S., are believed to be the most siblings from one family, from either North America or the British Commonwealth, to serve in World War II.
Toronto
-
Inmate dies following assault at Toronto jail, another prisoner charged
A 54-year-old inmate at the Toronto South Detention Centre has been charged in connection with a deadly jail beating late last week that claimed the life of a 69-year-old prisoner.
-
Pope Francis names 21 new cardinals, including archbishop of Toronto
The Archbishop of Toronto is among 21 new cardinals Pope Francis named Sunday and the lone new cardinal from North America.
-
Female taken to the hospital after being stabbed at the Oakville GO Station: police
A female has been taken to the hospital after being stabbed early Sunday afternoon in Oakville, say police.
Montreal
-
'We will never be the same': Oct. 7 killing of Montreal native leaves gaping hole
Alexandre Look, a 33-year-old Montreal native, was among the concertgoers who were murdered a year ago Monday at the Supernova music festival during a brutal assault on Israel carried out by Hamas militants. He is among at least eight people, either Canadian citizens or with ties to Canada, who died during the Oct. 7 attacks.
-
'They all have to come home': Montrealers call for Hamas to release Israeli hostages
Monday marks one year since the Hamas attack that killed 1,200 Israelis and triggered the ongoing war in Gaza.
-
Police investigate woman's suspicious death on Montreal's South Shore; man arrested
A man was taken into custody Sunday after a woman was found dead in a home on Montreal's South Shore.
Northern Ontario
-
New Far North hospital moves closer to being built after $1.8B design, build contract awarded
Weeneebayko Area Health Authority and the Government of Ontario have awarded a $1.8 billion fixed-price contract to design, build and finance a new Far North hospital.
-
'Sober curious': Younger Canadians turning away from alcohol, data says
According to a survey on recent alcohol consumption, younger Canadians are more likely to have not had a drink in the past week. For those interested in slowing or stopping their alcohol consumption, there's a phrase: 'sober curious.'
-
Oct. 7 commemoration events being held across Canada
Hundreds of people are gathering today in cities across Canada to remember the victims of Hamas's Oct. 7 attack on Israel and the hostages that have still not yet made it home.
Windsor
-
16-year-old pedestrian struck in fatal collision in Harrow
This morning just before 7:00 a.m., OPP responded to a collision in which a vehicle struck a pedestrian on the roadway.
-
Golden Gloves Provincial Championship draws more than 130 boxers to Windsor
The event serves as a pivotal platform for open-class boxers from across Ontario to compete for provincial titles and the opportunity to advance to the Canadian National Championships.
-
After four decades of business, Bubi's serves its last meal
Bubi’s Awesome Eats, located on University Ave West took to social media to announce the closure on Friday.
London
-
'Every day is a blessing'; CIBC Run For the Cure celebrates breast cancer survivors and honours those lost to the disease
Tears were shed and emotions ran high at the 33rd annual CIBC Run for the Cure in downtown London, Ont. on Sunday.
-
Knights struggle early, but huge reinforcements possibly coming
The London Knights continue to get players back from NHL training camps but while the roster takes shape, wins have been tough to come by in the early season.
-
Hurricane Milton is growing stronger as it blows toward Florida's Tampa Bay region
People across Florida were given notice Sunday that Hurricane Milton is intensifying rapidly and will likely be a major hurricane before slamming midweek into the storm-ravaged Gulf Coast.
Kitchener
-
Kitchener stabbing prompts police investigation
According to police, officers responded to reports of a stabbing in the area of Victoria Street North and St. Ledger Street around 5:30 a.m. Sunday.
-
Cambridge, Ont. resident swims 112 laps in memory of mother despite debilitating disease
In a display of strength and perseverance, a Cambridge, Ont. resident has completed a unique aquatic challenge.
-
Young driver charged with impaired driving after crashing into traffic light, fleeing police
Emergency services were called to the area of Stone Road West and Chancellors Way around 1:20 a.m. Sunday for a report of a single motor vehicle collision.
Barrie
-
NASA challenge wraps up at LU Orillia
Lakehead University's Orillia Campus hosted the 2024 NASA Space Apps challenge this weekend, which allowed teams of students, mentors and scientists to brainstorm solutions for global issues using real-world NASA data.
-
Fire burns barn in Oro
Fire crews are investigating a Saturday evening fire at a barn in Oro-Medonte.
-
Breast cancer runs raise hundreds of thousands
The first Sunday of October was also the first Sunday of Breast Cancer Awareness Month, which meant hundreds wore pink and attended the two CIBC 'Run for the Cure' events in the region.
Winnipeg
-
Severe winds wreak havoc on southern Manitoba
Some Manitobans are cleaning up Sunday morning, after intense winds barreled through southern parts of the province Saturday.
-
Art from the Attic sale returns with thousands of vintage, repurposed items
An annual vintage sale known as “Art from the Attic” returned to St. Vital Centre Sunday, with thousands of collectibles and art pieces on display.
-
Pro-Palestinian protesters rally at Manitoba Legislative Building nearly one year after Oct. 7 attacks
For the 52nd week, pro-Palestinian protesters rallied in Winnipeg, calling for peace in the Middle East amid the ongoing Israel-Hamas war.
Calgary
-
Calgary city hall backdrop for rallies supporting Israelis, Palestinians on eve of Oct. 7 Hamas attack
There were dueling rallies at city hall Sunday in advance of the first anniversary of the Oct. 7 Hamas attacks.
-
Thousands run to raise funds and awareness for breast cancer research at CIBC Run for a Cure
CTV producer Cynthia Roebuck has been to the Run for a Cure before, but Sunday, she had a different perspective on the popular event.
-
6 people transported to hospital after late night fire, explosion damages 4 northeast townhouses
An investigation is underway into a fire and explosion that took place Saturday night in northeast Calgary.
Edmonton
-
What to do with those piles of kale, wormy apples and other garden goodies this fall
If you're feeling overwhelmed by an overbearing fruit tree or a kale patch that just won't quit, here are some ways to make your fall haul more manageable.
-
'A very hard day': Jewish and Palestinian communities look ahead to Oct. 7 anniversary
Monday is the first anniversary of the Hamas attack in Israel that killed 1,200 people and sparked a war that has since spread beyond the borders of the Gaza Strip.
-
opinion
opinion Tips on managing your financial stress
Financial strain can be an uncomfortable burden to bear, especially if you feel that you're doing as much as you can and are barely managing to stay afloat. Personal finance contributor Christopher Liew shares some tips for managing financial stress and digging your way out of debt.
Regina
-
Here's where the strongest wind gusts were recorded in Saskatchewan
Saturday was not an ideal fall day for the residents of southern Saskatchewan – as winds reaching highway speeds were reported.
-
Roughriders edge Elks 28-24, clinch playoff berth
The Saskatchewan Roughriders have clinched a playoff spot thanks to a win over the Edmonton Elks.
-
Sask. Party, NDP make weekend campaign stops in Moose Jaw with promises to invest in the city
Saskatchewan's two major political parties made campaign stops in Moose Jaw Saturday with both promising to invest into the city if elected on Oct. 28.
Saskatoon
-
Sask. community marks sod-turning for Humboldt Broncos memorial
A permanent memorial at the site of the 2018 Humboldt Broncos bus crash is about to be a step closer.
-
Roughriders edge Elks 28-24, clinch playoff berth
The Saskatchewan Roughriders have clinched a playoff spot thanks to a win over the Edmonton Elks.
-
Private school funding draws attention during STF education forum
The Saskatchewan Teachers' Federation hosted a virtual election forum on education Thursday evening, giving candidates in the provincial election a chance to share their thoughts and answer questions on issues teachers find most important.
Vancouver
-
BREAKINGBREAKING Man sets minivan on fire outside Vancouver City Hall
A man parked a minivan in front of Vancouver City Hall Sunday evening and set it ablaze, according to police.
-
Man arrested after stealing Vancouver police cruiser, driving it into neighbourhood park
A man stole a police car and drove it onto the field of an East Vancouver park Sunday morning, placing “dozens of bystanders in harm’s way,” according to police.
-
Downtown Langley restaurant demolished after massive fire
All that was left of a downtown Langley restaurant Sunday was a pile of rubble behind a blue fence, after a massive fire tore through it the morning before.
Vancouver Island
-
Eby supports police on guns and gangs, flanked by four law enforcement candidates
NDP Leader David Eby promised Sunday to support police in British Columbia to keep illegal guns off the streets and protect communities, but accused B.C. Conservative Leader John Rustad of planning to make the province less safe.
-
Where will B.C.'s election be won? Even identifying the battlegrounds is tough call
The calculus of predicting an election and identifying its key battlegrounds is complex enough in any race, but observers of the British Columbia poll this month are facing a pair of unknown quantities that make the math even more confounding.
-
Son charged with mother's murder on Vancouver Island
Police on Vancouver Island have made an arrest in the case of a 78-year-old woman found dead in her home almost two years ago.
Kelowna
-
2nd-degree murder charge laid nearly 2 years after Kelowna stabbing
Nearly two years after a man was stabbed to death in downtown Kelowna, RCMP have made an arrest in the case.
-
Eby promises $75 million rural health loan forgiveness plan at Okanagan campaign stop
NDP Leader David Eby is promising to offer a $75-million loan forgiveness program to entice doctors, nurses and heath professionals to expand health-care services in rural British Columbia.
-
Several 'aggressors' arrested after B.C. teen swarmed, B.C. RCMP say
Three young suspects have been arrested in connection with a swarming attack on a teenager in B.C.'s Okanagan last week – and authorities have asked the public to stop circulating disturbing videos of the incident.
