A 32-year-old mother of three from Ottawa is believed to be one of 153 people on board a passenger jet that crashed into the Indian Ocean early Tuesday.

Ensumata Abdoulghani had a ticket for doomed Yemenia flight 626, the woman's family told CTV Ottawa.

Although Abdoulghani had a ticket for the flight, her family said they haven't been able to confirm if she ever boarded the plane. She hasn't contacted them and they are yet to find out if she is among the casualties.

So far, they're frustrated with the lack of information they've received from the airline.

"Until now we don't even know if they found the body or no. Did she die or no? We have no information about that," said Mohamed Mahamoud, Abdoulghani's brother-in-law.

The Airbus A310, which took off from the Yemeni capital of San'a, crashed as it tried to land amid heavy wind in Moroni, on the island nation of Comoros.

Only one survivor has been found so far, a 14-year-old girl who was plucked from the waters of the Indian Ocean.

Hakim Almasmari, editor of the Yemen Post, told CTV News Channel on Tuesday that the body of one Canadian has been recovered.

The department of Foreign Affairs was contacted by CTV.ca but did not have any information to immediately offer about the crash.

Abdoulghani was destined for Comoros to visit her sick mother. She had just finished visiting her husband's sister in Paris.

"She passed a week there, and all her sisters that were there confirm that was the flight she took," said Mahamoud.

Abdoulghani immigrated to Canada in 2000 to join her husband Youssouf Mahamoud, a well-known Qari who teaches the Qur'an in Ottawa.

The couple has three children - a four-year-old, a two-year-old and a six-month-old baby. Two of the children were staying with family friends in Ottawa while their mother was away. The other child is in Paris with her aunt.

Abdoulghani's family said she is a warm and wonderful woman who spends her time taking care of her children and attending English classes at an adult school.

Her husband has already purchased a ticket to Comoros and is scheduled to leave from Ottawa Tuesday night.

In the meantime, family and friends say they will continue to work the phones to locate Abdoulghani and reunite her with her family.

"We're not going to give up until we get everything together," said family friend Ghaleb Elmansour.

The crash happened two years after aviation officials reported problems with the plane. French Transport Minister Dominique Bussereau told reporters Tuesday that inspections of the plane revealed multiple faults and it had been banned from European airspace.

Yemen officials said the plane passed an inspection in their country, under the supervision of the manufacturer in May, The Telegraph reports.

The Yemenia airline, Yemen's national airline, had not suffered a fatal accident under its current form since it was created in 1978. The airline says the faults discovered by European inspections of the plane had been corrected.

So far, Yemeni officials have not given an official death toll or confirmed the identities of the bodies recovered. Comoros is located about 2,900 kilometres south of Yemen.

With a report from CTV Ottawa's John Hua and files from The Associated Press