Although Carleton University officials say they believe they did all they could for first-year university student Nadia Kajouji who disappeared from campus six weeks ago, Kajouji's family thinks otherwise.

Mohamad Kajouji says he's angry university officials didn't tell him his daughter was facing high levels of stress and was undergoing counselling prior to her disappearance.

"I was very angry to be very honest with you - at the university, at security and at her doctor because first of all, they don't know anything about my daughter," he said.

The girl's father previously told CTV News that police told him his daughter's computer records showed a lengthy e-mail conversation with a woman who planned to kill herself. He said the other woman encouraged his daughter to do the same.

Privacy rules

A spokesperson for Carleton University, however, says the school is bound by strict privacy rules and was unable to disclose the information to Kajouji's parents.

"The only time when we can do that . . . legally is when it becomes a crisis situation," said Suzanne Blanchard, Associate Vice-President for Student Support Services.

"We've looked through all the different services, everything we've done for Nadia at Carleton University . . . and what we've provided for her and we really feel that we've done everything that we could in Nadia's situation."

Blanchard says if Kajouji had given permission to the school's officials, they would have been able to talk to her parents about her situation. Without that consent, however, counsellors aren't able to discuss a student's health with others. She wouldn't say whether or not that permission was sought in Kajouji's case.

"We want the students to be able to trust the counsellors and to trust the physicians," she said.

Stress is common

Blanchard says stress is common among university students and Carleton's health and counselling centre gets more than 30,000 visits from 10,000 individuals every year.

She also says the school will not be reviewing their policy about disclosing information to parents.

The school's chaplain, meanwhile, says he's run more grief groups this year than ever before.

"When a tragedy does occur we respond. This year we've had more grief groups and more grief counselling than ever before," said Tom Sherwood, referring to those trying to grasp Kajouji's disappearance as well as the tragic deaths of three other Carleton University students who died in an early morning car crash in late January.

Making funeral arrangements

CTV News spoke to Kajouji's father Tuesday morning while he was on his way to a funeral home to make plans for his 18-year-old daughter's funeral.

While police have yet to confirm the body pulled from the river is that of Kajouji's, Mohamad Kajouji says police have privately told him the body belongs to his daughter.

He says police told him his daughter drowned in the river and was wearing figure skates when her body was recovered.

In the days following Kajouji's March 9 disappearance, her parents were told by friends that she was planning to go for a skate on the canal before she went missing.

Police say an autopsy on the body police recovered from the river isn't expected to be completed until Tuesday evening and results are expected to be available on Wednesday.