City closing Kanata Client Service Centre due to low demand
The Kanata Client Service Centre is closing its doors at the end of June due to low demand for services at the west end location.
The City of Ottawa says it conducted a "comprehensive review of demand for services" at the service centre on Terry Fox Drive with the lease set to expire this year.
"With residents having access to a wide range of services online at www.ottawa.ca and in-person services being readily available at the City’s six other client service centres, it was determined that the Kanata Service Centre location would be closed due to its low client demand and required renovations making this location no longer sustainable," Mishele Joanis, Director of ServiceOttawa, said in a statement to CTV News Ottawa.
Joanis adds all "in-person service offerings" will be available at all client service centres run by the city, including the Nepean Client Service Centre at Ben Franklin Place and the West Carleton Client Service Centre on Carp Road, which is open on Wednesday.
In a post on Facebook, Coun. Allan Hubley says the Kanata Client Service Centre has been "underused for years."
"Building permits are the most common item requested at this location, and now that building permits can be applied for online, most residents are choosing that option as opposed to physically going to the (client service centre)."
Hubley also notes the closure "due to lack of use will save tax dollars that should be repurposed into more of the services residents want."
The final day for the Kanata Client Service Centre will be Friday, June 28.
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
Ottawa Top Stories
-
NEW THIS MORNINGNEW THIS MORNING The Papery returns to historic home in Ottawa's Glebe neighbourhood after fire
-
-
WINTER TRAVEL ADVISORYWINTER TRAVEL ADVISORY 10-20 cm of snow expected in Ottawa starting Monday
-
-
-
-
-
CTVNews.ca Top Stories
Trump threatens to try to take back the Panama Canal. Panama's president balks at the suggestion
Donald Trump suggested Sunday that his new administration could try to regain control of the Panama Canal that the United States “foolishly” ceded to its Central American ally, contending that shippers are charged “ridiculous” fees to pass through the vital transportation channel linking the Atlantic and Pacific Oceans.
Man handed 5th distracted driving charge for using cell phone on Hwy. 417 in Ottawa
An Ottawa driver was charged for using a cell phone behind the wheel on Sunday, the fifth time he has faced distracted driving charges.
Wrongfully convicted N.B. man has mixed feelings since exoneration
Robert Mailman, 76, was exonerated on Jan. 4 of a 1983 murder for which he and his friend Walter Gillespie served lengthy prison terms.
What's open and closed over the holidays in Canada
As Canadians take time off to celebrate the holidays, many federal offices, stores and businesses will be closed across the country on Christmas Day and New Year's Day.
Can the Governor General do what Pierre Poilievre is asking? This expert says no
A historically difficult week for Prime Minister Justin Trudeau and his Liberal government ended with a renewed push from Conservative Leader Pierre Poilievre to topple this government – this time in the form a letter to the Governor General.
opinion
opinion Christmas movies for people who don't like Christmas movies
The holidays can bring up a whole gamut of emotions, not just love and goodwill. So CTV film critic Richard Crouse offers up a list of Christmas movies for people who might not enjoy traditional Christmas movies.
More than 7,000 Jeep SUVs recalled in Canada over camera display concern
A software issue potentially affecting the rearview camera display in select Jeep Wagoneer and Grand Cherokee models has prompted a recall of more than 7,000 vehicles.
'I'm still thinking pinch me': lost puppy reunited with family after five years
After almost five years of searching and never giving up hope, the Tuffin family received the best Christmas gift they could have hoped for: being reunited with their long-lost puppy.
10 hospitalized after carbon monoxide poisoning in Ottawa's east end
The Ottawa Police Service says ten people were taken to hospital, with one of them in life-threatening condition, after being exposed to carbon monoxide in the neighbourhood of Vanier on Sunday morning.
Atlantic
-
Cape Breton police arrest second person in missing man investigation
A second person has been arrested in the disappearance of Justin MacDonald in Cape Breton.
-
Maritimers enjoy perfect conditions for the opening of Ski Martock near Windsor, N.S.
Ski Martock near Windsor, N.S. opened their slopes Friday, welcoming the 2024/2025 season with a layer of fresh white snow.
-
Wrongfully convicted N.B. man has mixed feelings since exoneration
Robert Mailman, 76, was exonerated on Jan. 4 of a 1983 murder for which he and his friend Walter Gillespie served lengthy prison terms.
Toronto
-
Snowfall coming to several parts of the GTA on Monday: Environment Canada
Monday’s commute to and from work could be a snowy one for people throughout the GTA.
-
Police identify man who died after being stabbed in Toronto’s Corso Italia area, man charged with second-degree murder
Toronto police have identified a man who died following after being stabbed during a “protracted altercation” in Toronto’s Corso Italia area over the weekend.
-
1 injured in Rexdale jewelry store robbery
One person has been injured after an unknown number of suspects drove a vehicle into the front of a jewelry store in north Etobicoke and stole merchandise.
Montreal
-
Jewellery store robbery in Parc-Extension under investigation
Montreal police (SPVM) are investigating a robbery that occurred at a Jewellery store robbery in Parc-Extension under investigation store in the Parc-Extension neighborhood on Saturday evening.
-
Workers helping the homeless in Montreal feel powerless as crisis deepens
Social workers on the front lines of homelessness in Montreal say they feel increasingly powerless as more people find themselves forced to live in tents during the winter.
-
Here's how you can watch CTV News Montreal at Six on Sundays during the NFL season
With CTV broadcasting NFL football games on Sundays this season, CTV News Montreal at Six will be broadcasting live on our website and the CTV News App.
Northern Ontario
-
OPP investigating fatal collision Saturday in northwest Ontario
Ontario Provincial Police are investigating a fatal collision that occurred on Saturday evening in northwestern Ontario.
-
Can the Governor General do what Pierre Poilievre is asking? This expert says no
A historically difficult week for Prime Minister Justin Trudeau and his Liberal government ended with a renewed push from Conservative Leader Pierre Poilievre to topple this government – this time in the form a letter to the Governor General.
-
Northern Ont. man illegally killed three moose, one deer
A man from the northwestern Ontario community of Dinorwic has been found guilty of multiple hunting offences and fined $6,500, banned from hunting for five years and placed on probation for 18 months.
Windsor
-
'Giving back': Kingsville store hands out free fresh groceries ahead of the holidays
Cars lined up outside of Cindy’s Home and Garden store in Kingsville on Sunday morning for the first Green Pick-up Holiday Food Drive-Thru.
-
More than 7,000 Jeep SUVs recalled in Canada over camera display concern
A software issue potentially affecting the rearview camera display in select Jeep Wagoneer and Grand Cherokee models has prompted a recall of more than 7,000 vehicles.
-
Looking for a last minute stocking stuffer? This local fundraiser has the thing for you.
If you’re looking for a stocking stuffer idea, consider the Kiwanis Camp Lottery Calendar! It offers $14,000 worth of prizes, including a cash prize every month and a gift up for grabs every week throughout next year.
London
-
Standoff in Seaforth at the centre of SIU investigation
Following a standoff in Seaforth on Friday, the province’s police watch dog is investigating an officer’s conduct.
-
More than 7,000 Jeep SUVs recalled in Canada over camera display concern
A software issue potentially affecting the rearview camera display in select Jeep Wagoneer and Grand Cherokee models has prompted a recall of more than 7,000 vehicles.
-
'Ford Field Experience in London': Detroit Lions host tailgate and watch party at Canada Life Place
It was a sea of Silver and Honolulu Blue on Dundas Place in London, Ont. as over 3,000 fans gathered for a Lions game on Sunday.
Kitchener
-
WR Grassroots Response expands support for displaced Ukrainians with new guest house in Centre Wellington
Displaced Ukrainians finding refuge in Ontario have a new haven thanks to Grassroots Response to the Ukrainian Crisis, a Waterloo Region-based not-for-profit.
-
Can the Governor General do what Pierre Poilievre is asking? This expert says no
A historically difficult week for Prime Minister Justin Trudeau and his Liberal government ended with a renewed push from Conservative Leader Pierre Poilievre to topple this government – this time in the form a letter to the Governor General.
-
Driver in Kitchener charged after going 180km/h in 70km/h zone
A G2 driver has been charged after going 110km over the speed limit in Kitchener Sunday morning.
Barrie
-
Residents startled by blue flashes in the sky during power outage in Barrie
A power outage on Saturday night left over a thousand Barrie homes in the dark.
-
Police allege man failed to steal car after finding out it was standard
Barrie Police are looking for a male suspect involved in an alleged car theft attempt that ended up being unsuccessful.
-
Sauna fire creates cloud of smoke over part of Barrie's south end
Dark clouds of smoke loomed over Barrie residents from a nearby parking lot in the south end.
Winnipeg
-
Minnesota-Manitoba border airport permanently shutting down after 70 years
An airport with a runway that spans across the Canada-U.S. border will close for good by the end of this week.
-
Manitoba man hopes to sell parts of unique, homemade musical instrument collection
Eighty-eight-year-old Lorne Collie has been making musical instruments for more than three decades, creations that dazzle for their unique materials as much as their sound.
-
Man attacks family with bear spray after vehicle collision: WPS
A Winnipeg man is facing several weapon-related charges after police said he attacked a family with bear spray.
Calgary
-
Police looking for driver involved in pedestrian collision in downtown Calgary.
One person is in hospital after being struck by an SUV in downtown Calgary early Saturday morning,
-
It was Grandma, in the cafe with a Scrabble tile: Game cafes are big holiday business
It’s the holidays, which means for many across the Prairies, there’s no better time to get locked in a dungeon with a dragon.
-
Calgary Firefighters Toy Association throws a Christmas party for thousands of kids at Telus Centre
The Calgary Firefighters Toy Association threw a Christmas party Sunday afternoon for about 4,000 kids at the Telus Convention Centre.
Edmonton
-
'There’s no support': Domestic abuse survivor shares difficulties leaving her relationship
An Edmonton woman who tried to flee an abusive relationship ended up back where she started in part due to a lack of shelter space.
-
opinion
opinion Christmas movies for people who don't like Christmas movies
The holidays can bring up a whole gamut of emotions, not just love and goodwill. So CTV film critic Richard Crouse offers up a list of Christmas movies for people who might not enjoy traditional Christmas movies.
-
AMA fundraiser for Alberta food banks nets more than $322,000
A provincial fundraiser this year has gathered its highest annual amount ever.
Regina
-
'Lots to learn': Regina's new mayor embracing role with budget debate right around the corner
Regina's recently elected Mayor Chad Bachynski has been embracing the learning curve that comes with the role and is looking ahead to the new year, which will include finalizing the city's budget.
-
'For the community, by the community': Regina's Sikh community helping fight food insecurity
Regina's Sikh community has been helping feed those less fortunate in Regina for over seven years.
-
Gathering held in Regina to recognize Winter Solstice
Regina's mâmawêyatitân centre held a day of gathering for the Winter Solstice on Saturday.
Saskatoon
-
Sask. woman dead following crash on Highway 5
A 69-year-old woman from the Humboldt area is dead after her SUV collided with a truck on Highway 5, according to police.
-
Sask. police investigating mischief incident after bomb report in school
Prince Albert police are investigating a mischief incident after a bomb report in a school Friday afternoon.
-
Prince Albert woman collects donations to make Christmas hampers for community
A Prince Albert woman is spreading holiday cheer by organizing Christmas hampers for those in need.
Vancouver
-
Second body recovered from site of B.C. landslide
The second resident of a home that was destroyed by a landslide in Lions Bay, B.C., last weekend was found dead Saturday, officials confirmed.
-
Boxes of Love brightens the season for families in need with holiday hampers
Hundreds of holiday hampers went out to low-income families across Metro Vancouver over the weekend as part of the annual Boxes of Love campaign.
-
Facing hometown Canucks 'a bit surreal' for Sharks rookie Celebrini
Macklin Celebrini grew up dreaming of playing NHL hockey at Rogers Arena. On Monday, that dream becomes a reality.
Vancouver Island
-
More strong winds hit parts of B.C.'s coast as record-high temperatures recorded
What has been a windy weekend for parts of B.C.’s coast continued Sunday as Environment Canada issued a fresh set of wind warnings.
-
Drug superlabs leave a toxic mess. Some say B.C.'s cleanup rules are a mess, too
As clandestine drug labs become larger and more complex, so does the toxic mess they leave behind and the tools required to clean them up, creating expensive and dangerous situations for both people and the environment.
-
Second body recovered from site of B.C. landslide
The second resident of a home that was destroyed by a landslide in Lions Bay, B.C., last weekend was found dead Saturday, officials confirmed.
Kelowna
-
Forfeited Hells Angels clubhouse in Kelowna, B.C., sold to the city
A former Hells Angels clubhouse that was seized by the British Columbia government in 2023 after years of fighting in court has been sold to the City of Kelowna.
-
Death of woman found in Kelowna's Waterfront Park in June deemed 'non-criminal in nature': RCMP
Police in Kelowna say a death they began investigating back in June has now been confirmed as "non-criminal in nature."
-
B.C. man sentenced for 'execution-style' murder of bystander in drug trade conflict
A B.C. man convicted of the "intentional and ruthless killing of a bystander" while acting as an enforcer in the drug trade has been sentenced for a second time in the slaying.
