Lack of compensation for cancelled flights adding to travellers' frustration
The travel chaos at airports is more than just flight delays and cancellations. Now passengers are getting rejected by Air Canada for compensation.

The travel chaos at airports is more than just flight delays and cancellations. Now passengers are getting rejected by Air Canada for compensation.
Ottawa's Confederation Line LRT will be closing early on a total of 10 days this month as crews perform maintenance on the tracks, with reduced service planned on parts of the line for two other nights.
OC Transpo is advising customers to prepare for more bus trip cancellations today and this week, as the transit service deals with a staffing shortage caused by summer vacations and sick leave absences.
Actors, musicians, politicians and fans are reacting to the news of Grammy Award-winning singer and actress Olivia Newton-John's passing at 73.
Gabby Petito's family on Monday notified Utah officials of plans to file a wrongful death lawsuit alleging that police failed to recognize their daughter was in a life-threatening situation last year when officers investigated a fight between her and her boyfriend. The fight happened weeks before authorities say the boyfriend killed her while the couple was on a cross-country van trip.
The Canada Revenue Agency says it will be sending e-notifications about uncashed cheques to 25,000 Canadians this month.
The rapid growth of a long-burning forest fire in central Newfoundland has triggered a state of emergency in the area and the expansion of an outdoor fire ban to the entire province.
Montreal police say the discovery of a man's body in a recycling bin in the city's east end Monday morning is now considered a homicide.
More human remains have been found at drought-stricken Lake Mead National Recreation Area east of Las Vegas, authorities said Sunday.
CTVNewsOttawa.ca looks at eight things you can do for free in Ottawa this summer.
Canada's summer of heat waves continues this weekend, with warnings issued in four provinces. CTVNews.ca looks at some of the heat records broken already this year in Canada.
A meteorologist in Chicago had a priceless reaction on live air when he realized his television was a touch screen.
An animal shelter in Surrey, B.C., celebrated a bittersweet moment, and is hoping to find a 'socially awkward' dog a permanent home.
An Amber Alert was issued Monday evening by Shaunavon RCMP in Saskatchewan for seven-year-old Luna Potts and eight-year-old Hunter Potts.
After Russia invaded Ukraine last February, the European Union moved to block RT and Sputnik, two of the Kremlin's top channels for spreading propaganda and misinformation about the war. Nearly six months later, the number of sites pushing that same content has exploded, according to a report by NewsGuard.
Singer and actor Olivia Newton-John, who was best known for playing Sandy in the film 'Grease,' has died at the age of 73, according to her husband.
Public Safety Minister Marco Mendicino and senior RCMP officers are defending the national police force's years-long and previously undisclosed use of spyware—capable of remotely accessing cell phone and computer microphones, cameras and other data—as part of dozens of major investigations.
The FBI searched Donald Trump's Mar-a-Lago estate as part of an investigation into whether he took classified records from the White House to his Florida residence, people familiar with the matter said Monday, a move that represents a dramatic and unprecedented escalation of law enforcement scrutiny of the U.S. former president.
Federal prosecutors in the United States have accused a Saskatoon woman of faking her own death and that of her son in what they describe as an elaborate scheme to illegally enter the country.
After ambush-style shootings of three Muslim men and the recent killing of a fourth in Albuquerque, New Mexico, the Muslim community in the city is on edge and fearful.
The Canada Revenue Agency says it will be sending e-notifications about uncashed cheques to 25,000 Canadians this month.
Sources close to the government's proposed $5.3 billion dental care program say the Liberals are planning a temporary solution that involves giving money directly to patients in order to keep their promise to the NDP while they work on a more permanent answer.
The world remembers ‘Grease’ actor and singer Olivia Newton-John, who died at 73; RCMP defends using spyware in investigations for years.
From Vancouver, it takes the whole day to get to Alert Bay, B.C., off the northern tip of Vancouver Island. For CTV News reporter Ben Miljure, it’s taken his whole life, as he finally meets members of his large Indigenous family for the first time.
Not many families could organize a weekend reunion of 300 relatives on a remote B.C. island. The sprawling Indigenous Cook family with roots in Alert Bay did just that.
The travel headaches and turbulence that have become commonplace in recent months at Canada’s busiest airport appear to be turning a corner.
There is a chance someone could own a piece of history in Portage la Prairie, Man., as the home of Canada's ninth prime minister is on the market – completely restored to its original look.
Alishea Morrison said she acted on pure instinct when she saved seven-year old Cason Feuser from a cougar attack Sunday.
Gibran Marquez made a phone call he never wants to make again. Marquez was one of many people trapped in a massive hail storm near Red Deer, Alta., which left dozens of vehicles damaged and drivers and passengers bruised and confused along the side of the QEII highway.
A seven-year-old boy is recovering in hospital after being attacked by a cougar north of Rocky Mountain House on the weekend. Chay Feuser, Cason Feuser’s mom, said her son was staying with his two sisters and a family friend, Alicia, at a campsite near Buster Creek, Alta., Sunday morning when the animal attacked.
In a stark example of how desperate people in B.C. are to find a family doctor, a senior recently placed a newspaper ad to try and find someone to refill her husband's prescriptions.
This week, more than 200 advocacy groups signed an open letter asking the Ontario government to double ODSP payment rates and ensure they keep up with the soaring cost of living.